Java Tomcat Application Error

[diadem.support]

HI,

We have installed Apache Tomcat Server 5.5.4, Plesk 8.2, JDK 1.6 in windows 2003 Server. But we are facing a problem after deploying war files from Plesk control panel. After the war file is deployed the application is showing a yellow exclamation sign and the status shows

"Actual Status of the Java Web application does not correspond to the status described in the database" .

We though that there may be some problem with that server and did the same thing with other servers running the same Tomcat and Plesk version but the result was same. But with the same version of Apache Tomcat we can run the application in our local PC without any problem. Can anybody help us how to solve this problem.

Thanks & Regards,
Diadem

 

[Bender]

Hi,

AS i understood you have installed JDK 1.6 separately?

 

[diadem.support]

Earlier we didnot install it seperately and it was running on JDK 1.5 that was installed with Tomcat but since the problem was there we installed JDK 1.6 update 4 seperately to check if the JDK version was the issue. But it didn't work out

 

[gabewong]

And you do have Plus Package (a requirement for running Plesk managed Tomcat).

 

[diadem.support]

The problem has been solved, we have removed the JDK 1.6 and install the JRE 1.6 as it is required for the application and it is running fine.

Thanks for your suggestions and Help.

But what is the Plus Package and where do i found it?

Regards,
Diadem

 

[pdws]

Plesk Plus:

http://www.parallels.com/en/products/plesk/plus/

A bundle of Plesk Unlimited Domain Licenses, Plesk Power Pack, Unlimited Language Packs, 10 Server Master, 1 year of 24/7 Unlimited Email Support, and a One Year Software Update Service.

This bundle is offered for 1.199$ at:

http://www.parallels.com/en/buyonline/plesk/

Rgs,

 

[diadem.support]

Thanks for the Update.

Regds,
Ankur

 

[sergius]

HI,

We have installed Apache Tomcat Server 5.5.4, Plesk 8.2, JDK 1.6 in windows 2003 Server. But we are facing a problem after deploying war files from Plesk control panel. After the war file is deployed the application is showing a yellow exclamation sign and the status shows

"Actual Status of the Java Web application does not correspond to the status described in the database" .

We though that there may be some problem with that server and did the same thing with other servers running the same Tomcat and Plesk version but the result was same. But with the same version of Apache Tomcat we can run the application in our local PC without any problem. Can anybody help us how to solve this problem.

Thanks & Regards,
Diadem

Please look at http://kb.swsoft.com/en/4610

 

[ch.ederer]

Hello Support,

I cannot access this KB-Entry. ACCESS IS DENIED.

Thanks

 

[sallyanne]

Swsoft Help Please!!

I can't view the Plesk knowledgebase article either. PLEASE PLEASE SWSOFT, CAN YOU HELP US?

 

[Steve Douzos]

Please look at http://kb.swsoft.com/en/4610

"You can't see internal articles"

Why do you give us link that we cannot read ppl?

Can someone at least post the text from the ΚΒ here for us to read ?

 

[voobrajulka ya]

Plesk checks web application availability by checking it's status in webapps table in psa database and logging to http://domain.tld:9080/manager/list using credentials which are stored in parameters table.

To retrieve these credentials it is necessary:

1. Check id of problem domain in domains table

2. Then find tomcat record for this domain in domainservices table

3. And finally find manger_login and manager_password values in parameters table using parameter_id value from domainservices table.

4. Try to login to http://domain.tld:9080/manager/list using these credentials. If it doesn't work that prove that the problem has been found.

If it was found:

First of all please ensure that this domain is resolved properly.

To fix the issue it is necessary:

1. Remove installed web application in Plesk.

2. Switch Tomcat off on this domain in Plesk.

3. Remove manger_login and manager_password values from parameters table (related to this domain of course)
.
4. Remove tomcat record from domainservices table.

5. In Plesk Switch Tomcact on for issued domain.

6. Add web application again.

7. Log off/Log on to Plesk , just to avoid page caching.

 

[Peter Johansson]

The article that Sergius is referring to can be found at:

http://kb.odin.com/en/980

Thank you,

________________

Peter Johansson, http://globalaxess-sharecenter.com

 

[vsr]

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[Aakanksha]

Hi Team,

I am getting an error of java application installed on the web in windows plesk 12.0.18 as follows:

Actual Status of the Java Web application does not correspond to the status retrieved from the database.

Please respond asap.