June 2010 AWStats Data Suddenly Vanished on One Domain

[Kevin Coy]

Hi There,

I have about 10 domains on my linux server running Plesk Panel 9.5.

Following an abrupt re-boot following a server crash yesterday afternoon, all of the June 2010 stats for just one of my domains has vanished.

I've searched and searched the web and these forums, and all the commands for ssh I can find just end up with the stats updating from after when the crash happened yesterday.

The sods law of it all is, its my busiest and most lucrative domain and the stats are really quite vital!!! Is there any way I can get the stats back??

Thanks in advance!
Kevin

 

[IgorG]

If you haven't backup of your crashed Plesk server and haven't previous Apache access logs you cant restore statistics.
I can suggest you only these KB articles. Maybe it will help you.

http://kb.odin.com/en/6246
http://kb.odin.com/en/5550

 

[Kevin Coy]

Hi IgorG,

Thanks for your reply.

I haven't a backup of the plesk server.

I'm not sure what you mean about previous apache access logs, there are ones in the domain folders and there is a huge access_log in the /var/log/httpd folder. The ones in the domain folder seem to be mainly zipped somehow, and only date back about a week. the one in the /var/log/httpd folder goes back to when the server was first activated.

I'm not very good with any of this ssh stuff, so those KB's look rather confusing and technical!

Thanks
Kevin

 

[IgorG]

If you can't apply suggestions from KB articles I suggest you contact Parallels Support Team http://www.parallels.com/support/

 

[Kevin Coy]

Thanks for that IgorG, will do so.