Kaspersky Module licence reject

[danimax]

Hello,

since i tried to install the KAV Module, i get these errors and if i enable the service - my entire email server refuses to work.

If somebody can help me - would be great.-


[16/09/07 10:30:19 I] [8776] Plesk exists and has the license
[16/09/07 10:30:19 W] [8776] You don't have enough network licenses for configured number of network clients. MaxClients reduced to 1
[16/09/07 10:30:19 I] [8776] Total license count: -1 local connections, and 1 network connections, will expire 01/08/08
[16/09/07 10:30:19 W] [8776] Cannot load information about available basesets, will use builtin defaults
[16/09/07 10:30:20 I] [8776] /opt/kav/5.5/kav4mailservers//bin/aveserver is started, 396606 records loaded, latest update 16/09/07
[17/09/07 10:30:19 I] [8776] Received SIGHUP
[17/09/07 10:30:19 I] [8776] Kaspersky Anti-Virus server version 5.5.4 build #80 (RELEASE), using configuration file /etc/kav/5.5/kav4mailservers/kavdaemon.conf
[17/09/07 10:30:19 A] [8776] License file KAV005xxxxxx.key, serial 0490-xxxxxxx-xxxxxxxxx, "Kaspersky Anti-Virus for Plesk SWsoft International Edition. 1 year License", 1 local connections, expires 01/08/08
[17/09/07 10:30:19 I] [8776] Plesk exists and has the license
[17/09/07 10:30:19 W] [8776] You don't have enough network licenses for configured number of network clients. MaxClients reduced to 1
[17/09/07 10:30:19 I] [8776] Total license count: -1 local connections, and 1 network connections, will expire 01/08/08
[17/09/07 10:30:19 W] [8776] Cannot load information about available basesets, will use builtin defaults
[17/09/07 10:30:20 I] [8776] /opt/kav/5.5/kav4mailservers//bin/aveserver is started, 397038 records loaded, latest update 17/09/07

so I'm not that stubid that i dont understand what is written in the log, but what means the network-licence?

I ordered that module throught tel. and I asked if it will work with my from one&one (1&1) supplied key for plesk.

And now I start thinkink that it dont....


please help me - i cannot find more information.


thanks alot.


maybe this thread is related:
http://forum.swsoft.com/showthread.php?s=&threadid=47549&highlight=kav

 

[tiramisu]

Hi,

it seems to me that there is some feature in your license of kav.
there are a number of allowed network clients (that can use this i believe); on your license it is set to 1 probably.

about license of kav i found at kaspersky.com
http://support.kaspersky.com/faq/?qid=208279114

i think it will be better to contact with those people from whom you bought this license and ask; or contact

On-line sales requests and information: [email protected]
Where to buy Kaspersky Lab products off-line: [email protected]

look

http://support.kaspersky.ru/helpdesk.html?LANG=en

 

[lp24db]

Hi..

is it granted, that this error depends on the License?

Yesterday a bought a 100email License for Kaspersky Anti-Virus for Plesk, and after installing it i have the same problem.

I would be glad, if there is any known solution for this. Because Email-Checking is necessary for our work.

regards
andy

 

[tiramisu]

what about these articles:
http://kb.swsoft.com/en/3019
http://kb.swsoft.com/internal/en/3069

 

[lp24db]

I manually tried the update like in the first link, it did work successful.

I'm not able to open the other link .. /internal/en/3069 It says "access denied"....