• The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

key retrieval not possible

D

dakira

Guest
I wanted to update my Plesk from 7.5.4 to 8.x.. I was told to update my key first, by going to Server -> License Management and click Retrieve Keys.

Unfortunately this does not work. I get the the following error:
Code:
Key installation failed: fatal error: mkstemp() failed: Permission denied

I get permission denied errors in other areas of plesk as well (i.e. changing mail settings), so I assume that the plesk admin user doesn't have the correct permissions to change stuff in my system. But how can I fix that?

My system is Debian 3.1.

Any help is greatly appreciated.

PS: Another error I get is, when I want to remove a subdomain. That was the initial reason for me, to upgrade Plesk in the first place. The error looks like this:
Code:
<mydomain.tld>

Unable to delete SubDomain: Unable to execute dnsmng: dnsmng failed: dnsmng: Unable to open file ''/var/named/run-root/etc/named.conf.lock'': Permission denied.
dnsmng: Error occurred while locking the file /var/named/run-root/etc/named.conf

System error 13: Permission denied
 
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