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Large problem with Web Mail

C

chazchaos

Guest
Hello,

We have been having an issue with our Windows server that's running Parallels Plesk Panel 9.3.0 and first we want to narrow it down if this is Plesk related or Server related. We host our own server as well.

This has happened 2-3 times in last 30 days: We, along with the other domains on Plesk will stop receiving mail, whether they go through webmail in Plesk or through Outlook. The first time they could send emails and their emails were receivable as long as the person receiving it wasn't on our server. The other times no one could receive emails or send emails. It would say they sent them, but would not be received.

This is fixed by rebooting the server, then all of the emails start coming in and arriving at the receipts. Obviously we'd like to figure out this issue instead of rebooting.

Thanks!
 
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