Issue Let's Encrypt cannot install certificate

[petersonphd]

Every time I try to install the digital certificate on the website it returns the same error. I've already checked DNS, permissions and everything, but I can't find the problem.

Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz-v3/182024074707. Details: Type: urn:ietfarams:acme:error:unauthorized Status: 403

 

[IgorG]

Please make sure that the domain is not resolved to two IP addresses, where the second IP address is not a Plesk server IP address.
In fact, this is one of many possible reasons. More details are needed to find the cause.
That's why I advise you to contact Plesk support team, where experienced engineers will investigate directly on your server and fix the problem.

 

[merkwebs]

It is incredible to have this problem and that no one from Plesk helps you despite paying a license. Googling I find many people with the same problem.

 

[Peter Debik]

It is incredible to have this problem and that no one from Plesk helps you despite paying a license. Googling I find many people with the same problem.

I find it more incredible that you say no one from Plesk helped you, because that is not true.

 

[merkwebs]

No, it must not seem incredible to you.
Do you have a forum link with an effective solution to this inconvenience?

because I don't see a single one.
Unresolved threads only.
And a solution proposal where they tell you to manually add your free certificates.

maybe the automated function has a bug... that no one has paid attention to.

When someone from the team requests it, I can give access to my server so that this problem can be solved for the entire community.
instead of us breaking our head looking for a solution, for what must be assumed should not happen.

 

[Peter Debik]

Please see the response in your other post Issue - plesk server certificate does NOT include an ID which matches the server name