Resolved Let's encrypt error malformed no order id

[Zéfyx]

Hello,

I have a problem for the domain gites-ardeche.fr and the alias subdomain cdn.gites-ardeche.fr
There was a wildcard certificate made by let's encrypt / plesk that I should renew but when I try to renew I obtain this message :
[Hello,

I have a problem for the domain gites-ardeche.fr and the alias subdomain cdn.gites-ardeche.fr
There was a wildcard certificate made by let's encrypt / plesk that I should renew but when I try to renew I obtain this message :

{
  "type": "urn:ietf:params:acme:error:malformed",
  "detail": "No order for ID <number>",
  "status": 404
}

I tried to delete acme entry in my DNS, to delete the previous certificate, restart the server... without sucess.
I don't know where does it come from and my domain name has no more certificate.

Could you help me please.

 

[Zéfyx]

I just tried to make :
plesk repair web -sslcerts gites-ardeche.fr

Repairing web server configuration
    Reinstalling SSL/TLS certificates ............................... [OK]
    Applying the default SSL/TLS certificate to all IP addresses .... [OK]

  Repair web server configuration for domains gites-ardeche.fr? [Y/n] y
    Repairing web server configuration for the domain gites-ardeche.fr
................................................................... [OK]

Error messages: 0; Warnings: 0; Errors resolved: 0

[2019-08-19 11:01:13.556] ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/f2bmng' '--reload'] with exit code [1]
PHP Fatal error:  Uncaught PleskUtilException: f2bmng failed: ERROR  NOK: ('ssh',)
ERROR  NOK: ('Action iptables already exists',)
ERROR  NOK: ('recidive',)
ERROR  NOK: ('Action iptables-allports already exists',)
ERROR  NOK: ('plesk-proftpd',)
ERROR  NOK: ('Action iptables-multiport already exists',)
ERROR  NOK: ('plesk-postfix',)
ERROR  NOK: ('Action iptables-multiport already exists',)
ERROR  NOK: ('plesk-dovecot',)
ERROR  NOK: ('Action iptables-multiport already exists',)
ERROR  NOK: ('plesk-horde',)
ERROR  NOK: ('Action iptables-multiport already exists',)
ERROR  NOK: ('plesk-roundcube',)
ERROR  NOK: ('Action iptables-multiport already exists',)
ERROR  NOK: ('plesk-apache',)
ERROR  NOK: ('Action iptables-multiport already exists',)
ERROR  NOK: ('plesk-apache-badbot',)
ERROR  NOK: ('Action iptables-multiport already exists',)
ERROR  NOK: ('plesk-panel',)
ERROR  NOK: ('Action iptables-multiport already exists',)
ERROR  NOK: ('plesk-wordpress',)
ERROR  NOK: ('Action iptables-multiport already exists',)
ERROR:__main__:Command in /opt/psa/admin/plib/Service/Agent.php on line 228

Without success

 

[Zéfyx]

I finally found the solution in this article :
Unable to install a Let's Encrypt certificate: Order's status ("pending") is not acceptable for finalization

It seems that there is a problem on some let's encrypt certificate considered as pending whereas they are failed.

Hope this could help.
Thanks.