• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Issue Let's Encrypt nameserver certificate creation failure

PDXMember

PDXMember

New Pleskian
I am getting the following error when trying to secure Plesk Onyx 17.5.3 Update #6:

Code: 
Error: Execution letsencrypt-hostname.sh has failed with exit code 1, stdout: , stderr: [2017-05-28 21:55:23] ERR [extension/letsencrypt] Execution of /usr/local/psa/admin/plib/modules/letsencrypt/scripts/cli.php failed with exit code 1 and the output:
Challenge marked as invalid. Details: Could not connect to ns1.mydomain.com
Execution of /usr/local/psa/admin/plib/modules/letsencrypt/scripts/cli.php failed with exit code 1 and the output:
Challenge marked as invalid. Details: Could not connect to ns1.mydomain.com

exit status 1

I can directly access the ns1.mydomain.com address from the address bar, I hvae also confirmed it with whatismydns.com checking it to ensure it is facing the proper IP. Nothing in that area has changed for my domain record since Dec. 2016.

My main site that I run, I was able to install LetsEncrypt SSL certificate without issues before this.

I am running on a VPS with CentOS Linux release 7.3.1611 (Core)
 
I guess I should point out - the main site that I am hosting is my blog which is running Wordpress. :)
The ns1.mydomain.com is the main URL for the Plesk installation.
 
When you
# curl ns1.mydomain.com
on the server you are trying to install the certificate on, does that return the content of your host default page?
 
No, but I think this might be the issue.

<html>
<head><title>301 Moved Permanently</title></head>
<body bgcolor="white">
<center><h1>301 Moved Permanently</h1></center>
<hr><center>nginx</center>
</body>
</html>

Digging now for where to change this in Plesk.

I think it is redirecting , but not sure where. My main site (Different domain name) forces visitors to use https, but I doubt this would be the cause?
 
That is definitely the issue, because in that case Let's Encrypt cannot create the files needed to authorize the certificate. Certificates cannot be created on redirected URLs.
 
You must log in or register to reply here.

Similar threads

D
Issue Lets Encrypt Not Successful over port 80
Replies
8
Views
2K
Daiv
D
F
Resolved issue on plesk mail migrator
2
Replies
23
Views
1K
Sebahat.hadzhi
Sebahat.hadzhi
A
Issue plesk-ext-monitoring-hcd.service
Replies
4
Views
1K
Peter Debik
P
S
Resolved Email Import Fail
Replies
3
Views
9K
Sebahat.hadzhi
Sebahat.hadzhi
P
Issue Restoring backup on a new server fails always
Replies
2
Views
514
Kaspar@Plesk
Kaspar@Plesk
Back
Top