• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Licence key cannot be renewed

E

ewong

Guest
Hi SiteBuilder,

My licence for SiteBuilder has expired yesterday, but when I tried to renew it by pressing the 'retrieve' button, it gave the message "Error occurred when updating the key". Where can I get someone send me a new licence key via email? I should not be paying money for this kind of support.

Best regards,
Edward
 
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