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License Key Auto-renewal

Discussion in 'Plesk for Linux - 8.x and Older' started by nulleffect, Mar 19, 2007.

  1. nulleffect

    nulleffect Guest

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    Hi. I own Plesk 8.1 and currently have it deployed on one machine in the US. This server is to be disconnected, as I have purchased a new dedicated machine in Australia.

    I have installed Plesk and attempted to install the license key, but it appears to have expired. I have searched the forums and SwSoft website and this appears to be a measure against theft etc, and the license should auto renew.

    How do i renew the key so I can install it onto the new server. I have tried using "Retrieve Keys" in the license management part of plesk on the original server, which says it is now valid until July 2007.

    Do i have to pay? If so, why?
     
  2. dirty@

    dirty@ Guest

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    contact swsoft sales and ask them to re-send the license to your email (if you really own the license).. the received license will be the latest updated one..
     
  3. nulleffect

    nulleffect Guest

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    Thanks. Yes I do own the license, i have the original receipts/proof of purchase & the email containing the original license key, + welcome emails from Plesk.
     
  4. nulleffect

    nulleffect Guest

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    How do I contact SwSoft sales? I do not have a support contract, but this should be trivial.. thanks
     
  5. Dmitry Frantsev

    Dmitry Frantsev Golden Pleskian

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  6. nulleffect

    nulleffect Guest

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    Thanks ^^ Wasnt sure if it required an active support license or not. The issue has been resolved and i appreciate your reply.
     
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