• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue License problem

M

matheusvf

New Pleskian
Hello!

I ordered a unlimited Plesk license from IBM, they sent me the key but are saying they don't have the activation code nor the activation file.

How can I get that code? Can I activate my Plesk panel using my license key?

I sent a request through plesk form 3 days ago but didn't get any responses. That's why I'm here.

I'm using a trial key that is going to expire in 1 day, and I already have 100+ domains hosted in it.. I'm really worried

Thank you,
Matheus
 
I think this could be done this way:
  • Go to Tools & Settings > License Management > Additional License Keys and click Install Key.
  • Choose Upload a license key file.
If this does not work and Plesk does not respond, as an emergency workaround get a new licence key (activation code) from the Plesk store for a single month so that you can continue to work with your system. Then clarify the issue with Plesk.
 
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