Limit has been exceeded on domain

[indi]

Hi, we are getting e-mails with warnings:

Limit has been exceeded on domain 'domain.com' owned by client 'client-name' (Contact name 'John Doe'):
Disk space usage: 2 817.54 MB
Disk space limit: 3 072.00 MB
Traffic: 1 443.29 MB/month
Traffic limit: Unlimited

The client have two domains, and if we check the client limit it says 7GB free of 10GB. So what limit has been exceeded??

Thanks for any answer!

 

[indi]

I can add that the disk space usage is entirely incorrect. The client is using around 300MB of diskspace, including database and mail.

 

[Michael Schoppa]

Hi,
got the same problem.
Client with one domain and 5GB Space.
Limit exeeded, but the client only uses 700mb incl. backup, htmlfiles, mail..........

Greets

 

[mycool]

Hi Guys,

You should check in plesk. Login as admin and go to "settings" the "general" > "Server settings"
Turn off backup in the disk calculations and then wait for plesk stats to run. This corrected disk usage on my clients accounts.