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Links not Working in WPB 11

Discussion in 'Web Presence Builder' started by Russell-SchoolsICT, Aug 29, 2012.

  1. Russell-SchoolsICT

    Russell-SchoolsICT Regular Pleskian

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    --------------------------------------------------------------------------------------------------
    PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
    Parallels Plesk Panel 11.0.9 MU #8 CentOS 6.3 (Final) 64bit

    PROBLEM DESCRIPTION
    Links on websites created in Web Presence Builder are not working when the website is viewed using Internet Explorer 8

    STEPS TO REPRODUCE
    Two example sites/pages are http://www.barlbyhigh.n-yorks.sch.uk/news/ and http://www.fountains-earth.n-yorks.sch.uk/newsletters/

    Click on any of the links using IE8 and the links do not work. Use IE9, Firefox or Chrome and the links appear to work fine.

    ACTUAL RESULT
    Link fails to open

    EXPECTED RESULT
    PDF document will open or link to another site / page will open

    ANY ADDITIONAL INFORMATION
    We have noticed this since upgrading to CentOS 6.3 and PLESK 11 (from 10.4.4). The examples given above are all document links, but links to other pages / sites behave in the same way. It is not just a document link problem.
    ------------------------------------------------------------------------------------------------------
     
  2. Russell-SchoolsICT

    Russell-SchoolsICT Regular Pleskian

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    Having done some research I have identified the problem is with the CSS code. The piece of code that creates the gradient background for the watermark seems to be at fault. If you remove the gradient watermark and select a solid colour (as I have done on the above barlby site) all the hyperlinks begin working again.

     
    Last edited: Aug 29, 2012
  3. custer

    custer Administrator Staff Member

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    Hi Russel,


    Thanks for reporting this issue. We will try to reproduce it internally and schedule a fix.
     
    Last edited: Aug 29, 2012
  4. custer

    custer Administrator Staff Member

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    Hi,

    We've fixed this bug and we'll release the fix in one of the upcoming microupdates.
     
  5. skiline

    skiline New Pleskian

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    Hi,

    I use Parallels Plesk Panel 11.0.9.

    PROBLEM DESCRIPTION
    Links on websites created in Web Presence Builder are not working when the website is viewed using Internet Explorer 8

    example site/page http://www.wcmc.com.tw/product/
     
  6. custer

    custer Administrator Staff Member

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    Hi skiline,

    Have you installed all the latest microupdates for your 11.0.9 installation?
     
  7. skiline

    skiline New Pleskian

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    Sorry, I installed WPB 11.0 Standalone, not of Parallels Plesk Panel 11.0.9.
    How do I update it? Thank you!
     
  8. custer

    custer Administrator Staff Member

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