• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Log in standby failure

D

DiLSAZD

New Pleskian
operating system: windows server 2003
plesk version: 9.5


ai.exe program for plesk running the upgrade process. but can not login.
How do I upgrade the version of plesk?


I can not access the program.

screenshot:
wait.jpg



error log entries:
source= C:\ParallelsInstaller\autoinstaller3.log
Error: An internal error occured in auto-installer, rev.9999999 .\installer\ComponentManager.cpp, line 78.
Execute C:/ParallelsInstaller/send-error-report.exe install
Click to expand...
 

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