Login Error 500 after upgrade from 9.5.3 to 10

[Christian Braumueller]

Every time I login to Plesk 10 I get a 500 Error:

HTTP Error 500.0 - Internal Server Error
Module IsapiModule
Notification ExecuteRequestHandler
Handler Plesk_Handler_072010128
Error Code 0x00000000
Physical Path C:\Program Files (x86)\Parallels\Plesk\admin\htdocs\login_up.php3

If I refresh the page the Plesk Panel loads and I get to the FTP Server selection screen where my next problem is (my )previous thread). How can I fix this?

Thanks for your help.

 

[RonnyG]

Hi,

same Problem here, it seems a problem with login_up.php3.
I tried everything possible for me:
- reinstall of login_up.php3
- check of the files with the Parallels tool and so on

Nethertheless, I couldn´t find any solution to solve this issue.
I used Google and there are even some other guys having this strange bug.

Did you get any hint / solution ?

Thanks
Ronny

 

[IgorG]

As I see there is support ticket #1044258 from Christian. I hope he will share solution from supporters in this thread.

 

[RonnyG]

Igor, is there already a solution from the supportes? If yes, can you give me a private message with some hints? So that I can fix it? That would be very nice from you. Thanks.

 

[RonnyG]

Christian, is there already any solution which you may post here? Thank you.

 

[IgorG]

As I see ticket still in progress.

 

[zebrafilm]

Hey guys, I have the same problem when I re-login but removing the login_up.php3 file from the URL lets me get in without trouble.

 

[jcgalvez]

the same problem here, pressing F5 sometimes works, sometimes dont

 

[roadrash]

Is it resolved yet?

I got customers complaining about not being able to login.

 

[jjroman]

Resolved?

I think that this problem is something related with the process that run Plesk but I have not been able to detect how.

Does anyone know something else?

 

[BerndA]

Same problem here! Has anyone a solution?

 

[Marco Cristofanilli]

I have same problem, any solution?

 

[BerndA]

When will this bug be resolved?

 

[jbravo]

Same Problem

I have same problem and its a fresh install!

 

[IgorG]

Fill form from http://forum.parallels.com/showthread.php?t=106115 and I will forward it to developers.

 

[jbravo]

---------------------------------------------------------------
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Parallels Plesk, 10.0.1, Windows 2008 Server, 64 bits

PROBLEM DESCRIPTION AND STEPS TO REPRODUCE
I get this error when I try to login to the plesk panel:
Server Error
500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed.


ACTUAL RESULT
I need to refresh the page to skip the error

EXPECTED RESULT
Should login without show the 500 error

ANY ADDITIONAL INFORMATION
--------------------------------------------------------------

 

[IgorG]

Sorry, it is not enough for good bugreport. Please provide error logs, error messages, more details, etc for "PROBLEM DESCRIPTION AND STEPS TO REPRODUCE"

 

[jbravo]

As I see ticket still in progress.

What was the solution for the ticket?

 

[IgorG]

What was the solution for the ticket?

It is not clear. There were a lot of other problems.

 

[UgurT]

Same Problem

We have some problem right now.
Are there any known fix way?

Probably it is about php and mysql, but there is a smtp error with this issue. Outlook and other similar email clients can not send email. But webmail can send.

We are in a seriously trouble.

Regards,

Ugur Terzi