• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Issue Login form load problem

agavira

New Pleskian
Hello,

I have a server with Plesk Obsidian installed. It was working fine for a long time. But one week ago I can't see the login form. It seems like the HTML is loaded correctly but javascript fails and the login form is not created. The real problem is that this only happens on my PC with my user. I mean, I've tried:

* different browsers (chrome, firefox, opera, IE) -> it doesn't work
* to access form other PC (via Terminal Server) -> it doesn't work
* to access using BlueStack (and default browser) -> it doesn't work
* to access using secure mode with network -> it doesn´t work

but
* to access with alternative user on my PC -> it works !!
* to access form windows 7 virtual machine on my PC -> it works
* to access form other PC (same I use with Terminal Server) -> it works

Also I've tried:
* to clear cookies, browser cache, and windows temporary files
* to disable antivirus and firewall
* to restore windows in a date before login fails
* uninstall JAVA !!!??

Nothing works.

Javascript debug console doesn't show any errors.
All other websites works fine.

Any idea?

Thanks in advance.
 
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