• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • Support for BIND DNS has been removed from Plesk for Windows due to security and maintenance risks.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS.

Resolved Login hangs plesk 12.5.30

aresblade

New Pleskian
Hi
i have the plesk panel that hangs at login, after user and password, it simply hangs with a blank page, with no errors, where can i go via ssh to check the issue? thanks

I have found this in
/var/log/sw-cp-server/error_log

2016/08/30 16:33:31 [error] 10081#0: *172 upstream timed out (110: Connection timed out) while reading response header from upstream, client:0.0.0.0, server: , request: "GET /smb/ HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock", host: “0.0.0.0.:8443", referrer: "https://0.0.0.0:8443/login_up.php3?success_redirect_url=https://0.0.0.0:8443/"


2016/08/30 20:41:12 [error] 1983#0: *89 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 0.0.0.0, server: , request: "GET /smb/ HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "0.0.0.0:8443"

p.s. i changed the real ip to 0.0.0.0
 
Last edited:
As possible workaround, remove lock_manager temporary files:

# rm -f /usr/local/psa/var/cache/SharedLockManagerStorage*

Then restart services:

# service sw-engine restart && service sw-cp-server restart

Also it would be useful to run

# plesk repair installation
 
Thank you it worked!
maybe the problem was caused by Plesk component upgrade' , i found in the log many lines of component upgrade before i had the issue.
cheers
 
Back
Top