Issue Login permission denied with Plesk DNSSEC Enable

[Acysos]

Hello,

I think that I found a bug.

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

PlesK Onyx 17.0.17 Update #11, Ubuntu 16.04.1 LTS, x64_86

PROBLEM DESCRIPTION

I have add a new user in a suscription with Webmaster Role, that have all permission except create users.
When I try to login with it, I can't login and I get this error in panel.log.

[2016-12-22 19:56:47] ERR [1] Permission denied.
[2016-12-22 19:56:48] ERR [panel] Modules_Dnssec_Dnssec\Plesk\XmlRpc\Exception\PermissionDenied: Permission denied.
file: /opt/psa/admin/plib/modules/dnssec/library/Dnssec/Plesk/XmlRpc/Response.php
line: 122
code: 1006

STEPS TO REPRODUCE
Create a new user with webmaster or propietary permission. With you try to login get this message in navigator.
Internal error: Permission denied.

Message Permission denied.
File Response.php
Line 122
Type Modules_Dnssec_Dnssec\Plesk\XmlRpc\Exception\PermissionDenied

ACTUAL RESULT
I have disable the DNSSEC extension and it can login.

EXPECTED RESULT
Login in the panel

ANY ADDITIONAL INFORMATION
If you use other roles like Application User or Mail user, it can login with the Plesk DNSSEC enable.

Greetings,
Ignacio

 

[IgorG]

Have you tried to reinstall DNSSEC extension? Did it help?

 

[Acysos]

Hello,

Thank you, for the quickly reply.

I try now. I have deleted the extension, and install again, but the problem continue.

Greetings

 

[IgorG]

Strange. I can't reproduce it on Plesk 17.0.17 Update #12 CentOS 7.2

Do you have enabled SELiux or Apparmor?

 

[Acysos]

So, It's a problem with Ubuntu 16.04 and Plesk.

I have disabled Apparmor when I install plesk, becuase I read that I have some problems with Plesk. I haven't SELinux.

Also I have detected another problem with permissions, now with site builder Error 1006 get webspace data: Permission denied.

Something fails with Ubuntu 16.04-Plesk and permissions, and I can see the code because the response.php of the dnssec is encrypted.

Also I have done a new test, I use the default Propietary User that is created when add the suscription and I login without any problem. It's only with the new users.

Greetings

 

[Acysos]

I forget tell, that I have update Plesk to #12.

Thank you

 

[IgorG]

Ok. I have created request to developers - PPPM-5478.

 

[Acysos]

Thank you, for the moment I disable DNSSEC.

Greetings

 

[Acysos]

How I can check the status of the request?

Greetings

 

[SlimIT]

I have the same problem and I'm also on Plesk 17.0.17 Update #12 (CloudLinux).

How could I be informed about the issue state ?

 

[Acysos]

Any new about this issue?

Thank you

 

[papak]

2 months ago still no solution????

 

[Shibumi]

Hi,

any new infos about this issue?

We have the same bug with the following configuration:
PlesK Onyx 17.0.17 Update #17,‪ CentOS Linux 7.3.1611, x64_86

Best regards.

 

[David Abuin Fontan]

Same problem

Internal error: Permission denied.

Message    Permission denied.
File    Response.php
Line    122
Type    Modules_Dnssec_Dnssec\Plesk\XmlRpc\Exception\PermissionDenied

Plesk Onyx v17.0.17_build1700161028.14 os_Debian 8.0

 

[nelteren]

Same Problem:

Internal error: Permission denied.
Message Permission denied.
File Response.php
Line 122
Type Modules_Dnssec_Dnssec\Plesk\XmlRpc\Exception\PermissionDenied

Disable the selected extension is a quick fix

OS ‪Debian 8.7‬
Product Plesk Onyx
Version 17.0.17 Update #19, last updated on Mar 16, 2017 06:26 AM
The system is up-to-date. Checked on Mar 11, 2017 06:26 AM.

 

[IgorG]

Guys,

Try backup and temporarily remove file /opt/psa/admin/plib/modules/dnssec/hooks/CustomButtons.php
Does it help with login issue?

 

[Stein Hoyba]

Hello IgorG.
We have the same problem With Ubuntu 14.04 and Plesk Onyx.
Removing the CustomButtons.php did help, but once we put it back the problem is still there.

 

[IgorG]

This issue will be fixed in one of nearest microupdates.

 

[alix1]

I can confirm that removing the file /opt/psa/admin/plib/modules/dnssec/hooks/CustomButtons.php has solved the issue in Ubuntu 16.04.2 LTS - Plesk Onyx 17.0.17 Update #21

Regards