Issue Logon failure: the user has not been granted the requested logon type at this computer

[Nguyen_Dinh_Tinh]

Hello everyone.
My company using Plesk 12 on Windows 2012 R2.
Now, when user try to use File manager, Plesk show the error:

Internal error: filemng failed: Unable to logon user (xxx\yyy): (1385) Logon failure: the user has not been granted the requested logon type at this computer. (Error code 1)
Message filemng failed: Unable to logon user (xxx\yyy) Logon failure: the user has not been granted the requested logon type at this computer. (Error code 1)
File Agent.php
Line 243
Type PleskUtilException
I've try following this article and then restart the server, but no luck.

https://kb.plesk.com/en/123892

Anyone know the way to solve this issue, please help me.
Thank you very much.

 

[IgorG]

Try to perform the following steps:

1. Hit Win + r on the keyboard, type gpedit.msc in the Run box, and then press ENTER.
2. Go to Local Group Policy Editor > Computer Configuration > Windows Settings > Security Settings > Local Policies > User Rights Assignment > Log on as a batch job > Add User or Group... > add "Plesk Administrator" > OK.

 

[Nguyen_Dinh_Tinh]

Try to perform the following steps:

1. Hit Win + r on the keyboard, type gpedit.msc in the Run box, and then press ENTER.
2. Go to Local Group Policy Editor > Computer Configuration > Windows Settings > Security Settings > Local Policies > User Rights Assignment > Log on as a batch job > Add User or Group... > add "Plesk Administrator" > OK.

Yes, I've tried, but it still doesn't working. Are there any other way to fix this?
Thanks.