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logon with plesk mobile app

duvide

Basic Pleskian
I am trying to get access to my server with plesk mobile for android 5.
When put in the same login details I am using on the desktop I get "An internal error has occured. Please contact our support representatives. Owner does not exist."
I am using root.
How does this thing work?

Plesk version: 12.5.30 Update #7
 
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