logs not working after restore

[eleblanc]

I just restore sites from a 8.3 installation to a 8.6 installation. The logs file are there but nothing seems to be compiled for awstats? This affects all domains.

 

[Nataliya Zagr]

Hello,

Please, check the following article on statistics recalculation:

http://kb.odin.com/en/1937

Also make sure that the domains are resolved correctly to the current Parallels Plesk Panel (PP) IP addresses.

 

[eleblanc]

i had to pay 75$ for a support ticket and be told that update 8.6.0.5 exist and fix this. So for anyone having this problem look for this patch. It also doesn't seem to load with the auto updater......

 

[GabS]

you can update the old stats forcefully manually with following command -

statistics.exe --http-web-statistics --process-domains=domainname.com --from-date=2009/1/1

Or

download updated modules of statestics.exe at and replace it with existing ones -
ftp://download1.swsoft.com/Plesk/Autoupdate/Windows/8.6.0/140532/statistics.exe
ftp://download1.swsoft.com/Plesk/Autoupdate/Windows/8.6.0/140532/SiteAppStatistics.dll

 

[inCharge.co.uk]

> It also doesn't seem to load with the auto updater......
Autoupdater falsely reports that there are no updates. I too have spent hours trying to solve problems that were fixed my those patches. The autoupdater is worse than useless, because without it I would have checked the availability of patches manually. Bah