Long and short email name for pop3/imap connection

[JeromeA]

Hi

I migrate a plesk 8.6 server to an other plesk server 9.5.2
My customers can not login for pop3/imap with the short name webmaster, only with [email protected]
Is there a workaround. I can't find the option like in plesk 8.6
(my problem is not with horde but with mail client like outlook, outlook express, blackberry params, ...)

Thanks for your reply

 

[IgorG]

As far as I remember there really was a problem with short names in 9.5.1 version but it was completely fixed in 9.5.2

http://download1.parallels.com/Plesk/PPP9/rn/en-US/plesk-9.5.2-for-rpm-based-os.html#2

[-] After upgrade, Horde stops accepting short usernames (without the "@doman" part) bug is fixed.

But it is actual for Horde. Do you have any additional information about this problem? Logs, steps to reproduce, etc?

 

[JeromeA]

Thanks Igor four your reply

It works fine with Horde but my problem is with pop3/imap connection with email client like outlook, outlook express.
In ples 8.6, we have in mail server parameters the ability to choose wheter to allow the two options (webmaster or [email protected]) or only [email protected]
In 9.5.2, this option doesn't appear...

Thanks

 

[IgorG]

Check Use of short and full names is allowed option in mailsettings. But as I know it is actual only for Qmail but not for Postfix.

Details are here - http://download1.parallels.com/Plesk/PPP9/Doc/en-US/plesk-9.5-administrators-guide/59430.htm

 

[JeromeA]

OK
My install is with postfix
Is it possible to switch easily to Qmail ?

Thanks.

 

[IgorG]

http://kb.odin.com/en/5801