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New Pleskian
- Server operating system version
- Ubuntu 24.04.4 LTS
- Plesk version and microupdate number
- 18.0.79
Complete amateur apologies in advance. I had a conversation with the server provider about some email deliverability issues and he advised me on setting up rDNS. Part of that discussion was for me to change the server host name in Plesk which I did. I asked the person in control of the domain to add a corresponding A record but that didn't happen which I think has resulted in some issues - any external connection from plesk is failing - SMTP Backup time out, 'Whats new' News feed in the dashboard timing out, emails all deferred with 'host not found'. Also and most important website hosted on the server is giving 504 gateway timeout.
Ive made a big mistake, and to try to rectify I have reverted the server host name to what it was. Not had an effect yet but the original change didn't result in issues for some hours.
So, have I done the right thing reverting to the previous host name? Is there anything else I could or should be doing? Any advice appreciated.
Ive made a big mistake, and to try to rectify I have reverted the server host name to what it was. Not had an effect yet but the original change didn't result in issues for some hours.
So, have I done the right thing reverting to the previous host name? Is there anything else I could or should be doing? Any advice appreciated.
