Resolved Magicspam Error Message in panel.log

[Brujo]

Plesk Onyx - Version 17.5.3 Update #40
Ubuntu 16.04.3 LTS

in the panel.log I can see twice a day and always on the same time in the last days the following error message

[2018-02-13 11:21:14] ERR [panel] Skip link /opt/psa/admin/sbin/modules/magicspam/deactivate_plugin from packaging.
[2018-02-13 11:21:14] ERR [panel] Skip link /opt/psa/admin/sbin/modules/magicspam/activate_plugin from packaging.
[2018-02-13 11:21:14] ERR [panel] Skip link /opt/psa/admin/sbin/modules/magicspam/deinit_plugin from packaging.
[2018-02-13 11:21:14] ERR [panel] Skip link /opt/psa/admin/sbin/modules/magicspam/init_plugin from packaging.

ls shows
lrwxrwxrwx 1 root root 56 Jan  4 18:06 /opt/psa/admin/sbin/modules/magicspam/activate_plugin -> /usr/local/psa/admin/sbin/modules/magicspam/pp_activator
lrwxrwxrwx 1 root root 56 Jan  4 18:06 /opt/psa/admin/sbin/modules/magicspam/deactivate_plugin -> /usr/local/psa/admin/sbin/modules/magicspam/pp_activator
lrwxrwxrwx 1 root root 56 Jan  4 18:06 /opt/psa/admin/sbin/modules/magicspam/deinit_plugin -> /usr/local/psa/admin/sbin/modules/magicspam/pp_activator
lrwxrwxrwx 1 root root 56 Jan  4 18:06 /opt/psa/admin/sbin/modules/magicspam/init_plugin -> /usr/local/psa/admin/sbin/modules/magicspam/pp_activator

any Idea whats going wrong here?

 

[learning_curve]

We're on a different setup than you, but we too receive similar errors in the panel log, but not everyday and so far, without any detrimental effects (that we are aware of anyway). Here's the last one:

[2018-02-08 01:06:50] ERR [panel] Skip link /usr/local/psa/admin/sbin/modules/magicspam/init_plugin from packaging.
[2018-02-08 01:06:50] ERR [panel] Skip link /usr/local/psa/admin/sbin/modules/magicspam/deinit_plugin from packaging.
[2018-02-08 01:06:50] ERR [panel] Skip link /usr/local/psa/admin/sbin/modules/magicspam/activate_plugin from packaging.
[2018-02-08 01:06:50] ERR [panel] Skip link /usr/local/psa/admin/sbin/modules/magicspam/deactivate_plugin from packaging.

 

[IgorG]

We will check this issue and update this thread with results.
Thank you for report.

 

[Brujo]

@IgorG - any update on this?
same on a other Server with CentOS Linux 7.4.1708 (Core)‬, Plesk Onyx, Version 17.5.3 Update #43 but here just once a day the message in the panel.log

 

[IgorG]

As far as I know, this issue was forwarded to MagicSpam and they promised to sort it out.
@MagicSpam12 could you clarify?

 

[learning_curve]

To confirm, we still continue to see these errors.
Looking back over a longer period, they normally appear to occur, as part of / same time as, any upgrade process on our setup, that's related to plesk / yum etc

 

[MagicSpam12]

Thank you all for reporting this issue!

The reported issue is not critical and it can be ignored for now; however, please note that our development team is aware of this issue, and the fix for it is expected to be ready in the next release, in a week or two.

We hope this information helps.

Feel free to let us know if you have any further questions in the meantime.

 

[learning_curve]

@MagicSpam12 It's back again.... Timewise, it's from our last Plesk update onwards... Here's today's:

[2018-04-14 02:04:25] ERR [panel] Skip link /usr/local/psa/admin/sbin/modules/magicspam/init_plugin from packaging.
[2018-04-14 02:04:25] ERR [panel] Skip link /usr/local/psa/admin/sbin/modules/magicspam/deinit_plugin from packaging.
[2018-04-14 02:04:25] ERR [panel] Skip link /usr/local/psa/admin/sbin/modules/magicspam/activate_plugin from packaging.
[2018-04-14 02:04:25] ERR [panel] Skip link /usr/local/psa/admin/sbin/modules/magicspam/deactivate_plugin from packaging.

Can you advise further please?

 

[MagicSpam12]

Hello @learning_curve, thank you for the update.

We have informed our development about this issue and we will follow up with you once we have more information.

Thank you again for reporting this issue!

 

[MagicSpam12]

Thank you all who reported this issue.

We would like to inform you that the new MagicSpam Plesk Freemium 2.0.16-1 has now been officially released, which resolves the reported issue as well as few other issues; here is the full changelog:

2.0.15-1
* Added new feature: Hourly Logsearch via Dashboard
* MagicSpam Daemon proactively sets /dev/shm to the correct permissions on startup
* Fixed and silenced non-critical 'Skip Link' error log messages in panel.log

2.0.16-1
* Updated the Hourly Logsearch via Dashboard feature to handle certain edge cases

Feel free to let us know if you have any questions and thank you for choosing MagicSpam!

 

[Achim Drees]

I Have 2.0.11-1 Free Edition On My Plesk, how can I update to 2.0.16?