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mail name password creation error

Discussion in 'Plesk for Linux - 8.x and Older' started by jmeares, Jun 21, 2006.

  1. jmeares

    jmeares Guest

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    having trouble creating mail names under a couple different domains,I get this error...

    "unable to update the mail name properties:
    this password is incorrect, use at least 5 characters. the password should not contain mail name as its part.
    Only latin characters,no dictionary words(optional)."
     
  2. jamesyeeoc

    jamesyeeoc Guest

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    Things to check:

    1. Try not to create the same mail name under different accounts with the same password.

    2. The password must be at least 5 characters long.

    3. The password cannot contain the mailname as part of the password. For example, I create user James and try to make the password james23, this is not allowed.

    4. Do you have Plesk setup for 'use of short and long' names (user or user@domain.com) , or just long only (user@domain.com) ??
     
  3. jmeares

    jmeares Guest

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    1. different domain?or account?this came up when I was creating a name that existed in another domain with the same pass,and I got the error in yet another domain while creating mail names that were for example tom@,****@jane@domain.com.these took the pass I use as a default just fine,"info@domain.com" gave me the error
    2. ok
    3. ok
    4.I;m not sure,when I login to webmail I use my mail name only no @domain.com
     
  4. jamesyeeoc

    jamesyeeoc Guest

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    If you can login with just the username (without the @domain.com) then your server is set for 'use of short and long' which imposes certain limitations when trying to create the same username under multiple hosted domains.
     
  5. jmeares

    jmeares Guest

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    ok ,thanks
     
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