Issue Mail not working

[Protech Media]

OS: ‪CentOS Linux 7.3.1611 (Core)‬ Plesk Onyx 17.5.3 Update Nr. 19
Domain: protech.media
Mailserver: Postfix
IMAP: Dovecot
SMTP on Port 587 enabled

I´m currently trying to get the mail-components to work. Web mail is working but I can't use Thunderbird or Outlook to connect to my server. Maybe I messed up with the DNS Settings.

I already tried to restart dovecot & postfix. I also tried plesk repair mail -y -v .



I would really appreciate your help.

 

[Protech Media]

anybody?

 

[24x7cloudservermanagement]

what email servers you have configured in outlook/thunderbird , also check the logs at /usr/local/psa/var/log/maillog on the server which will give you more idea of whats happening. another possible reason if you have a local firewall running , you will need to open the required ports too in your local firewall .