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Mail send from server is not received.

Discussion in 'Plesk 11.x for Linux' started by JeroenBL, Dec 8, 2012.

  1. JeroenBL

    JeroenBL New Pleskian

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    Dear all,

    I have a very inconvenient problem with my plesk server.

    While being busy programming a simple PHP Mail() form I discovered that mails send to certain email addresses are not received.

    For example
    If I send my email to someone@gmail.com it works perfectly, while sending to someone@live.nl (and some others) isn't working.

    I thought that it would be because of Mail() or even Hotmail settings, but there are more email addresses which aren't receiving any emails from any of my domains. -> (so maybe an overall email setting?)
    And after experimenting with Horde webmail, I found out that emails send from the webmail are also not received by the same email-adresses.

    NOTE: Strange thing (in my opinion, but maybe this trivial) is that forwarding incoming emails to the non-working email addresses IS working.

    This really is a huge problem for me and my hosting clients, I hope someone can help me out!

    Thank you very much in advance!
     
  2. SamirM

    SamirM Basic Pleskian

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    Check whether hotmail/live is blocking your IP, they normally do that.
    Also check whether you have created a SPF record for your domain in the DNS, i found that after creating SPF records, hotmail does indeed receive mails from my server.

    hope this helps

    Samir
     
  3. JeroenBL

    JeroenBL New Pleskian

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    Hey Samir,

    Thanks for the quick reply.
    Where can I check if hotmail/live is blocking my IP, and if this is the problem, why would other email addresses also block my IP?

    I already created a SPF record including: v=spf1 +a +mx -all :(
     
  4. SamirM

    SamirM Basic Pleskian

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