• The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Resolved Mail sent by client-email always Gmail spam folder

MicheleB

Regular Pleskian
Hello,
in the last weeks all the emails sent by a client (e.g. outlook, thunderbird, etc.) are moved on the spam folder of Gmail.

If I send the same email from the webmail (from the server where is hosted the website) arrive correctly (no spam folder) and Google reported for "spf" the label "pass" (with the IP of the server).

sent-by-webmail.png

The same email sent by client-email arrive in the spam folder of Gmail and the "spf" is labelled as "neutral" (with the IP of my Internet connection).

sent-by-client.png

All my domains have these spf records registered in the dns:
v=spf1 a:mail.mydomain.com ?all

Could be the SPF configuration the problem? Is above configuration correct?
Otherwise, any suggestion to fix this issue?
Thanks.
 
Back
Top