mail server problem

[chitchatonline]

you guys have answered this a million times.. and i'm sorry i just can't figure it out or search the right post for it.. so i'm posting this here...

please help

i keep getting an error when i send a mail through my web mail

There was an error sending your message: unable to connect to smtp server localhost:25

does this mean i don't have the smtp setup in my server???

virtual dedicated server on godaddy
plesk 7.5
mail - horde

can someone help?

 

[kieranjones]

Technically this post should be in the problems forum I suspect but no problem.

You should check your vhosts file to make sure you've got a localhost setup in there, it would be hard for your server to connect to localhost if it doesn't know what "localhost" is.

 

[chitchatonline]

sorry for posting it on the wrong place...

well after going back and forth with godaddy... they did get the webmail to work...

however when i add it to my outlook i get the following error...

Task 'mail.basementwallsystem.com - Sending and Receiving' reported error (0x8004210A) : 'The operation timed out waiting for a response from the receiving (POP) server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

we are at a business facility with our own dedicated internet line and we always use pop3 accounts without any problems...

what could this be???

any ideas on configuring the outlook? i believe i got all the settings right... mail.domain.com for both pop3 and smtp
also the required authentication along with the incoming user info...


i haven't seen any more steps in the documentations for the outlook setup...

so i'm a little stuck
thanks