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Mail Service won't start

Paul_Flood

New Pleskian
Hi folks,

I switched off the mail service for one of my domains in that sites control panel a few days ago because there were some malicious files on my server sending out spam. I stopped the service until I cleared all the files that weren't meant to be there and then tried to restart the mail service again but it won't start.

I get this message 'Information: Mail service settings were successfully changed for the selected domains.' but the service stays off. I had the same problem on another site on the same server and carried out the same process but the mail service for that website started fine.

I installed Cloudflare for Plesk during this time and thought that might be causing an issue but after disabling this I still can't start the mail service for the domain.

Anybody got any ideas why this is happening? Is there a section of the main (super admin) control panel that manages the mail services for each domain I am unaware of?

Any help would be appreciated as I am at a loss why it won't start.

Plesk 12.0.18 on Debian
 
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