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mail_Facade->turnOffDomain() failed

Discussion in 'Plesk 11.x for Windows' started by DavidHill, Oct 11, 2012.

  1. DavidHill

    DavidHill New Pleskian

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    i keep getting this error while opening new subdomain

    Error: mail_Facade->turnOffDomain() failed: mailmng failed: APIObject.RenameDomain failed for oldname=abc.xyz.com [abc.xyz.com] and newname=abc.xyz.com.d [abc.xyz.com.d]

    please advise how to get rid off it..

    david
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    Looks like there is some error in mail configuration of some domains. It may be database inconsistency. I suggest you contact Support Team for fixing it directly on your server.
    Also you can try to remove these domains and recreate them back if it is not so critical.
     
  3. DavidHill

    DavidHill New Pleskian

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    this happens only and only while adding a new subdomain to a domain.

    creating a new subscription or creating a new domain does not give this error and creates them smoothly...
     
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