• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Issue Mailgroup kept in queue and sent many quota exceed to sender

tungvn

New Pleskian
Server operating system version
Ubuntu 20.04
Plesk version and microupdate number
18.0.43
Dear All,
We migrate from old server OS linux 6.10 and Plesk version 18.0.31 to new server OS ubuntu 20.4 and plesk version 18.0.43
In old server 18.0.31 Plesk version:
- User send email to a mail list ( in the same domain ). The email will send to all user in the list. And if there are some user can not receive email ( full mailbox, quota exceed, no mailbox ), the email just send to users which can be received email

But after migrate to new server 18.0.43 Plesk version:
- User send email to a mail list . The email sent successfully to all user in the list. And if there are any user in group mail was full mailbox then that message will be kept in server queue and resent in period time and bounce a reject message for full mailbox. Sender got many bounce email until the message in queue is resolved

This change caused many annoying for end user. How system send only receive 01 bounce message for full mailbox alert ?

1654847749252.png
1654847671622.png
 
Back
Top