Issue Mailing error (550) 7.5.17

[paginawebmedia]

I've a very strange problem. My SMTP reply with :

Error SMTP (550): "info@...." (sorry, no mailbox here by that name. (#5.7.17)).

- Mailbox exist.

Hope somebody can help !

Best regards,

 

[MarkM]

Try resetting the password. The password could be blank in the database which would cause this.

 

[Émerson Felinto]

Try resetting the password. The password could be blank in the database which would cause this.

By the way the author wrote the topic this does not seem to be a problem of a specific mailbox.

Have you tried checking your MX records? Try running the following via SSH:

dig -t mx +short example.com mail.example.com# dig +short

If you are pointing to another server or simply do not return any results, simply create an MX record with priority 10 pointing to mail.example.com that should work.

 

[MarkM]

By the way the author wrote the topic this does not seem to be a problem of a specific mailbox.

Error SMTP (550): "info@...." (sorry, no mailbox here by that name. (#5.7.17)).

 

[Émerson Felinto]

- Mailbox exist.

It may also be a problem in the configuration of the email. Try running this command >>> plesk repair mail
Official documentation link >>> Plesk Repair Utility: Mail

Please return the feedback if it worked for you.