• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Issue mails from amazon are blocked by Spam Filter greylist

PeterKi

Regular Pleskian
I have configured greylisting on the Tools & Settings -> Spam Filter page.
This used to work properly with amazon until the end of October but in the past weeks I noticed that mails from amazon don't get through anymore
From the mail logs I see that amazon uses different domains to send mails from, like so
a1-101.smtp-out.eu-west-1.amazonses.com
a1-117.smtp-out.eu-west-1.amazonses.com
a1-119.smtp-out.eu-west-1.amazonses.com
a1-11.smtp-out.eu-west-1.amazonses.com
a1-124.smtp-out.eu-west-1.amazonses.com
a1-129.smtp-out.eu-west-1.amazonses.com
a1-134.smtp-out.eu-west-1.amazonses.com
a1-139.smtp-out.eu-west-1.amazonses.com
...
Thus, if amazon resends a mail (because the greylist mechanism has rejected it in the 1st place) it is likely to be sent from a different server which again triggers the greylist reject.
So messages never get through.
If I do: /usr/local/psa/bin/grey_listing --info-server -status on
I don't see any amazon address on the "White domains patterns list:"

How can I get amazon mail servers back to work?
 
Last edited:
Sorry, I have selected the wrong forum.
This is a Plesk Obsidian for Linux topic.
Can some admin please move it to that forum?
 
Last edited:
Back
Top