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Major issue with plesk

Y

yatint

Basic Pleskian
Hello

I am running windows plesk 10.4v on my server. I have 300 domains on server and 80% users are not able to access webamil from there plesk control panel. As a mail server using Smarteramil. I tried most of the solutions mchk, reconfigure--webmail but I am able to access webamil from control panel. If I tried to reset the password for existing email ID's I am getting error that user in unavailable. If I create new user its working fine but not for existing users. Please check attached jpg.

Please assist me.

Thanks
Yatin
 

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