Making Logo Transparent

[Paula Smeltz]

When I upload my logo (as a jpeg or PNG) and it is already transparent it shows up with a white box
behind it. Do you know how to make that go away?

Thank you,
Paula

 

[Dmitry Frantsev]

As I can see you are using quite old 4.0 version of Parallels Plesk Sitebuilder. Try to upgrade it to latest one and check this situation one more time. You can actually, try the same case on demo site version here: http://www.parallels.com/products/plesk/sitebuilder/demo/ before actual upgrade.
If there are still problems could you provide image sample which you are trying to use so I could try it myself.

 

[Paula Smeltz]

When I go to log in to my sitebuilder it says I have 4.5.

I have been able to get my logo in transparent.

Thank you,
Paula

 

[Dmitry Frantsev]

Could you please clarify if you still experience this issue or not?

 

[Paula Smeltz]

Yes, I have been able to get the logo uploaded and transparent.

But I still need to know how to make sure I am updated with
4.5 Sitebuilder and how to update it if I am not.

Thank you,
Paula

 

[Dmitry Frantsev]

To check the exact version you should log into Parallels Plesk Sitebuilder admin CP and go into Server -> License Management section. There you should see "Product version". Latest one is 4.5.0 Hotfix-20090421 (2009042112). If you have version 4.5 but not latest build, you better check Server -> Autoupdate section for any updates.

 

[Paula Smeltz]

Sitebuilder Version

I do have this version:
4.5.0 Hotfix-20090421 (2009042112)

Thank you for your help.

Paula