Migration 10.0.1 to 10.2.0: launchpad error (Error code = 2)

[xxx]

Hello, together.

I want to migrate my data from a server with Plesk 10.0.1 on SuSE 11 to a new hardware installed Ubuntu 10.04 TLS with Plesk 10.2.0.
All is running well unless I want to migrate from old to new system.
SSH is running; I get a connection on port 22 from new to old server.

After I have entered all needed information at Plesk Panel migration manager on the new system I get the following note

Fehler: launchpad error (Error code = 2):
== STDERR ====================
Failed to execute scout.
The return code is 9
The output on STDERR is
Unable to determine block size in df output. First line looks like 'Dateisystem 512‐Blöcke Benutzt Verfügbar Kapazit. Eingehängt auf
' at - line 560.

==============================

I have found some issues but all is installed correct on both server, like perl and python.

I hope some can help me instead the error messages is German.

Thanks a lot!

 

[xxx]

I have now installed scout on the source (I never hear it before). But on destination server with Ubuntu I couldn't find this pakage. It is necessary to have scout installed on destination?
If I try to start migration manager I still get the error message.
Any idea?

 

[IgorG]

It seems like locale conflict, migration agent is unable to parse German letters and fails. For example:

# df -h
Dateisystem GröÃe Benut Verf Ben% Eingehängt auf
/dev/xvda2 194G 82G 103G 45% /

To fix this issue you will need to switch default system locale to English to make sure "df -h" would produce readable output.

 

[xxx]

Thanks! Default system means? Source or destination?

 

[IgorG]

Destination and source should be checked both.

 

[xxx]

Hello, Igor.

Now I have changed both servers language to english.
Sourcs output for df is

Filesystem 1K-blocks Used Available Use% Mounted on
/dev/vzfs 52428800 41628804 10799996 80% /
...

also destination putput using df is

Filesystem 1K-blocks Used Available Use% Mounted on
/dev/vzfs 78643200 8410568 70232632 11% /
...

But if start my migration manager I get still an error

Fehler: launchpad error (Error code = 2):
== STDERR ====================
Failed to execute scout.
The return code is 9
The output on STDERR is
Unable to determine block size in df output. First line looks like 'Dateisystem 512‐Blöcke Benutzt Verfügbar Kapazit. Eingehängt auf
' at - line 560.

==============================

I am very confused and I do not have much time left because I have to migrate this server till this weekend.

Do you have any other idea?

Thanks!

 

[xxx]

I've found the solution:
I had to change the entries at /etc/profile.local from de_DE to en_US
And it works fine.