• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Migration and Transfer Manager can't migrate subdomains

Dree

Basic Pleskian
Whenever I try to migrate a domain with a subdomain from a Plesk 9.5 server I get this error:

WARNING: (hosting object 'domain.nl') Failed deployment of subdomain xxxxxxxxxxxxxx (domain domain.nl)

WARNING: () Internal server error: <script></script><p>ERROR: Call to a member function allowSyncSoa() on a non-object (cuSubDomain.php:206)<br><br><a href='http://kb.parallels.com/plesk-error/search?metaId=d26c642ed7811662fcbe826d659a4cbe&messageId=4559f10498d1b72901cdd61ed1d612d8&file=cuSubDomain.php&line=206&type=Error&message=Call+to+a+member+function+allowSyncSoa%28%29+on+a+non-object' target='_blank'>Search for related Knowledge Base articles</a></p>

This is on Plesk 11.5.30 with the latest migration manager update.
 
I'm afraid this issue is back:


INFO: () The component DNS is not installed. It will be disabled for the following objects: domain.nl
WARNING: (hosting object 'domain.nl') Failed deployment of subdomain test (domain domain.nl)
WARNING: () Execution of /usr/local/psa/admin/plib/api-cli/dns.php --off test.domain.nl -ignore-nonexistent-options failed with return code 1.
Stderr is
The DNS service is not installed.

Latest MU's are installed:
<?xml version="1.0" encoding="UTF-8" standalone="yes" ?>
<patches>
<product id="plesk" version="11.5.30" installed-at="20130917T170031">
<patch version="15" timestamp="" installed-at="20130920T101205" />
</product>
</patches>


And latest migration manager:
psa-migration-manager-11.5.30-rhel6.build115130819.13.x86_64
psa-migration-agents-11.5.30-rhel6.build115130819.13.x86_64
 
Don't worry. Subdomain is transferred correctly.
In 9.5.4 subdomains have no DNS zone. But in 11.5 by default subdomains have DNS zone.
Plesk saw that subdomain on the source have no DNS and try to turn it off.
DNS on destination is not installed. So, this operation produces warning message.
 
Last edited:
Actually the contents of the subdomain aren't copied after this warning.
I opened a support ticket for you to verify this bug.
 
You are right. Vhost content does not restored in your case.
Bug in Plesk: PPP-4315.
I suppose we will fix it soon.
 
Last edited:
Thanks a lot!
Is there any place where I can see a list of bugs, or perhaps when a fix for PPP-4315 will be released?
 
Look in release notes. Fix for PPP-4315 is available in 11.5.30 MU#19 and in 11.6 (you can see it in preview).
 
Back
Top