Migration - Cannot open: Permission denied

[broncop]

I have massive troubble during migration from 9.4.5 to 11.
When i try a "normal" migration there are changes in the DNS that i would not have and some entrys are missing!!
So i try a manual migration discribed here -> http://kb.parallels.com/en/1152
After that i got the DNS Problem like in a normal migration and many errors on top.
My preferred way to migrate is the manual migration, because the new server will keep the ip address of the old one, and i save the time to change the ip address. ...it takes several hours to change the ip on a Plesk server with more than 1000 domains.
Here are one of the Errors from Log.

ERROR: (hosting object 'xxxx.de') Can not deploy content of domain xxxx.de
ERROR: () Archive error: from /root/work_dir//clients/xxxx/domains/xxxx.de/phosting/backup_private_1210231118.tgz to /var/www/vhosts/xxxx.de/private:
tar (child): /root/work_dir//clients/xxxx/domains/xxxx.de/phosting/backup_private_1210231118.tgz: Cannot open: Permission denied
tar (child): Error is not recoverable: exiting now
gzip: stdin: unexpected end of file
tar: Child returned status 2
tar: Error is not recoverable: exiting now

...but it seems to be no permission Problem
-rwxrwxrwx. 1 root root 288 24. Okt 12:19 backup_private_1210231118.tgz

any idea how i can fix it?

 

[Amin Taheri]

what about the path to the file? Each directory in the path needs to be accessible and be at least RX

 

[broncop]

thanks for the answer!
as i can see runs the process of migration/restore as root, so i think that cant be the problem. apart of this, the process creates the directories.
i have the described error for each domain and for each mailbox

...xxxx is the name of the customer

drwxr-x---. 5 xxxx psaserv 4096 24. Okt 12:41 anon_ftp
drwxr-xr-x. 2 root root 4096 24. Okt 12:41 bin
drwxr-x---. 2 xxxx psaserv 4096 24. Okt 12:41 cgi-bin
drwxr-x---. 2 root psaserv 4096 24. Okt 12:41 conf
drwxr-xr-x. 2 root root 4096 24. Okt 12:41 dev
drwxr-xr-x. 2 root psaserv 4096 24. Okt 12:41 error_docs
drwxr-xr-x. 2 root root 4096 24. Okt 12:41 etc
drwxr-x---. 4 xxxx psaserv 4096 24. Okt 12:41 httpdocs
drwxr-x---. 3 xxxx psaserv 4096 24. Okt 12:41 httpsdocs
drwxr-xr-x. 2 root root 4096 24. Okt 12:41 lib
drwxr-xr-x. 2 root root 4096 24. Okt 12:41 lib64
drwxr-x---. 2 root psaserv 4096 24. Okt 12:41 pd
drwx------. 2 xxxx root 4096 24. Okt 12:41 private
dr-xr-x---. 7 xxxx psaserv 4096 24. Okt 12:41 statistics
drwxr-xr-x. 2 root psaserv 4096 24. Okt 12:41 subdomains
drwxrwxrwt.2 root root 4096 24. Okt 12:41 tmp
drwxr-xr-x. 4 root root 4096 24. Okt 12:41 usr
drwxr-xr-x. 3 root root 4096 24. Okt 12:41 var
drwxr-xr-x. 2 root psaserv 4096 24. Okt 12:41 web_users

 

[Amin Taheri]

A couple of things to check that may be possibly causing problems (but maybe not):
- You may be finding that the files within the tarball are owned by someone else, or you are putting them in a directory with no write-permissions for the user running the process.
- The directory in which the files should be extracted could not be written. Changing the permissions on this directory should solve the problem.

 

[SashaL]

Hello, I have very similar issue.

First of all, PMM fails to migrate an account from Plesk9 to Plesk11 like here http://forum.parallels.com/showthre...-error-since-11-5-30-UnknownParentClassObject, so I created archive (using PleskX.pl) and moved it to the new server manually.

When I try to restore it I get these errors in /usr/local/psa/PMM/rsessions/2013092610535435/migration.log:

[2013-09-26 10:53:57.999|12769] INFO: Executing utility: /bin/tar -z -f /temporary_migration_directory/clients/client_name/domains/domain.com/backup_domain.com_mn_1309261252.tgz -xvm --tr
ansform s\|^\\\(\[^/]\\+\\\)\|\\L\\1\| -C /var/qmail/mailnames/domain.com
[2013-09-26 10:53:58.004|12769] INFO: The utility executed with the return code 2
[2013-09-26 10:53:58.004|12769] INFO: The return code was
No output on STDOUT were performed by the utility
The output on STDERR was:
tar (child): /temporary_migration_directory/clients/client_name/domains/domain.com/backup_domain.com_mn_1309261252.tgz: Cannot open: Permission denied
tar (child): Error is not recoverable: exiting now

gzip: stdin: unexpected end of file
/bin/tar: Child returned status 2
/bin/tar: Error is not recoverable: exiting now

[2013-09-26 10:53:58.007|12769] INFO: ArchiveError[0b5206ef-040d-4738-8280-62147eaf10cb.]: Archive error: from /temporary_migration_directory/clients/client_name/domains/domain.com/backup_domain.com_mn_1309261252.tgz to /var/qmail/mailnames/domain.com:
tar (child): /temporary_migration_directory/clients/client_name/domains/domain.com/backup_domain.com_mn_1309261252.tgz: Cannot open: Permission denied
tar (child): Error is not recoverable: exiting now

gzip: stdin: unexpected end of file
/bin/tar: Child returned status 2
/bin/tar: Error is not recoverable: exiting now
[./repository_utils.cpp:1010]



[2013-09-26 10:54:00.745|12769] INFO: Executing utility: /bin/tar -z -f /temporary_migration_directory/clients/client_name/domains/domain.com/backup_domain.com_user-data_1309261252.tgz -x
vm --same-permissions --no-same-owner -C /var/www/vhosts/domain.com --wildcards --anchored --exclude-from=/var/tmp/repo_transport_tmp_9VY90F
[2013-09-26 10:54:00.750|12769] INFO: The utility executed with the return code 2
[2013-09-26 10:54:00.750|12769] INFO: The return code was
No output on STDOUT were performed by the utility
The output on STDERR was:
tar (child): /temporary_migration_directory/clients/client_name/domains/domain.com/backup_domain.com_user-data_1309261252.tgz: Cannot open: Permission denied
tar (child): Error is not recoverable: exiting now

gzip: stdin: unexpected end of file
/bin/tar: Child returned status 2
/bin/tar: Error is not recoverable: exiting now

[2013-09-26 10:54:00.757|12769] INFO: ArchiveError[b75e7266-642d-40fa-8c54-b42b13ff4c8d.]: Archive error: from /temporary_migration_directory/clients/client_name/domains/domain.com/backup_domain.com_user-data_1309261252.tgz to /var/www/vhosts/domain.com:
tar (child): /temporary_migration_directory/clients/client_name/domains/domain.com/backup_domain.com_user-data_1309261252.tgz: Cannot open: Permission denied
tar (child): Error is not recoverable: exiting now

gzip: stdin: unexpected end of file
/bin/tar: Child returned status 2
/bin/tar: Error is not recoverable: exiting now


But when I execute

/bin/tar -z -f /temporary_migration_directory/clients/client_name/domains/domain.com/backup_domain.com_mn_1309261252.tgz -xvm --transform s\|^\\\(\[^/]\\+\\\)\|\\L\\1\| -C /var/qmail/mailnames/domain.com

it works perfect, and

gunzip (archivename)

works as well.

Please advise.

Source server: 9.5.4
Destination server: 11.5.30 Update #17,