Hello,
We are trying to migrate from Plesk 9.5 to Plesk 10.3 and we keep getting the following error in pmmcli.log:
I've searched through the forums and can't find anything that relates to this issue. What could the problem be and does anyone have any ideas on how we can fix it?
Many thanks
We are trying to migrate from Plesk 9.5 to Plesk 10.3 and we keep getting the following error in pmmcli.log:
23048: 2011-10-11 12:11:38,766 DEBUG --> <pmmcli.MigrationGetObjectsListAction object at 0xe5df10>
23048: 2011-10-11 12:11:38,766 INFO parameters: ['20111011121136184']
23048: 2011-10-11 12:11:38,766 INFO stdin: <agent-to-use>PleskX</agent-to-use>
23048: 2011-10-11 12:11:38,769 INFO Packet succesfully validated.
23048: 2011-10-11 12:11:38,770 DEBUG <pmmcli.ActionRunner object at 0xe5ded0>: doActivity
23048: 2011-10-11 12:11:38,772 INFO Executing <subprocess[23049] '/usr/local/psa/admin/bin/migration-handler --migration-get-objects-list 20111011121136184'>
23048: 2011-10-11 12:11:55,914 INFO Subprocess raised ExecuteException: Subprocess <subprocess[23049] '/usr/local/psa/admin/bin/migration-handler --migration-get-objects-list 20111011121136184'> was finished with exit code 1
== STDOUT ====================
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>1001</errcode>
<errmsg>Runtime error in migration handler:
<class 'xml.sax._exceptions.SAXParseException'> /usr/local/psa/PMM/msessions/20111011121136184/dump.xml:1:0: no element found
Traceback (most recent call last):
File "/usr/local/psa/admin/share/migration-handler/migration_handler.py", line 1624, in main
data_action_response, errcode_response, error_message = actions.get(sys.argv[1][2:])(parameters)
File "/usr/local/psa/admin/share/migration-handler/migration_handler.py", line 1423, in migration_get_objects_list
return MigrationHandlerActionRunner(MigrationGetObjectsListAction, agent_to_use, migration_session_id).doActivity()
File "/usr/local/psa/admin/share/migration-handler/migration_handler.py", line 100, in doActivity
result = self.processor.doActivity()
File "/usr/local/psa/admin/share/migration-handler/migration_handler.py", line 344, in doActivity
objects_list_object = service.getObjectsList(self.__agent_to_use, agent_dir)
File "/usr/local/psa/admin/share/migration-handler/pmm_migr_remote_service_impl.py", line 108, in getObjectsList
objects_list = self.makeObjectsListFromDump(agent_name)
File "/usr/local/psa/admin/share/migration-handler/pmm_migr_remote_service_impl.py", line 118, in makeObjectsListFromDump
parser.parse(dump_path)
File "/usr/lib64/python2.6/xml/sax/expatreader.py", line 107, in parse
xmlreader.IncrementalParser.parse(self, source)
File "/usr/lib64/python2.6/xml/sax/xmlreader.py", line 125, in parse
self.close()
File "/usr/lib64/python2.6/xml/sax/expatreader.py", line 217, in close
self.feed("", isFinal = 1)
File "/usr/lib64/python2.6/xml/sax/expatreader.py", line 211, in feed
self._err_handler.fatalError(exc)
File "/usr/lib64/python2.6/xml/sax/handler.py", line 38, in fatalError
raise exception
SAXParseException: /usr/local/psa/PMM/msessions/20111011121136184/dump.xml:1:0: no element found
</errmsg>
</response>
== STDERR ====================
23048: 2011-10-11 12:11:55,915 CRITICAL PMMUtility exception:
Subprocess <subprocess[23049] '/usr/local/psa/admin/bin/migration-handler --migration-get-objects-list 20111011121136184'> was finished with exit code 1
== STDOUT ====================
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>1001</errcode>
<errmsg>Runtime error in migration handler:
<class 'xml.sax._exceptions.SAXParseException'> /usr/local/psa/PMM/msessions/20111011121136184/dump.xml:1:0: no element found
Traceback (most recent call last):
File "/usr/local/psa/admin/share/migration-handler/migration_handler.py", line 1624, in main
data_action_response, errcode_response, error_message = actions.get(sys.argv[1][2:])(parameters)
File "/usr/local/psa/admin/share/migration-handler/migration_handler.py", line 1423, in migration_get_objects_list
return MigrationHandlerActionRunner(MigrationGetObjectsListAction, agent_to_use, migration_session_id).doActivity()
File "/usr/local/psa/admin/share/migration-handler/migration_handler.py", line 100, in doActivity
result = self.processor.doActivity()
File "/usr/local/psa/admin/share/migration-handler/migration_handler.py", line 344, in doActivity
objects_list_object = service.getObjectsList(self.__agent_to_use, agent_dir)
File "/usr/local/psa/admin/share/migration-handler/pmm_migr_remote_service_impl.py", line 108, in getObjectsList
objects_list = self.makeObjectsListFromDump(agent_name)
File "/usr/local/psa/admin/share/migration-handler/pmm_migr_remote_service_impl.py", line 118, in makeObjectsListFromDump
parser.parse(dump_path)
File "/usr/lib64/python2.6/xml/sax/expatreader.py", line 107, in parse
xmlreader.IncrementalParser.parse(self, source)
File "/usr/lib64/python2.6/xml/sax/xmlreader.py", line 125, in parse
self.close()
File "/usr/lib64/python2.6/xml/sax/expatreader.py", line 217, in close
self.feed("", isFinal = 1)
File "/usr/lib64/python2.6/xml/sax/expatreader.py", line 211, in feed
self._err_handler.fatalError(exc)
File "/usr/lib64/python2.6/xml/sax/handler.py", line 38, in fatalError
raise exception
SAXParseException: /usr/local/psa/PMM/msessions/20111011121136184/dump.xml:1:0: no element found
</errmsg>
</response>
== STDERR ====================
== STDERR ====================
Traceback (most recent call last):
File "/usr/local/psa/admin/share/pmmcli/pmmcli.py", line 2118, in main
data_action_response, errcode_response, error_message = actions.get(sys.argv[1][2:])(parameters)
File "/usr/local/psa/admin/share/pmmcli/pmmcli.py", line 2022, in migration_get_objects_list
return ActionRunner(MigrationGetObjectsListAction, migration_task_description, migration_session_id).doActivity()
File "/usr/local/psa/admin/share/pmmcli/pmmcli.py", line 150, in doActivity
result = self.processor.doActivity()
File "/usr/local/psa/admin/share/pmmcli/pmmcli.py", line 1587, in doActivity
return pmm_migration_handler.MigrationHandler.migrationGetObjectsList( self.__migration_session_id ,self.__agent_to_use.getValueOf_() )
File "/usr/local/psa/admin/share/pmmcli/pmm_migration_handler.py", line 211, in migrationGetObjectsList
return MigrationHandler.callMigrationHandlerWithResponse('--migration-get-objects-list', session_id = migration_session_id, input_str = agent_to_use)
File "/usr/local/psa/admin/share/pmmcli/pmm_migration_handler.py", line 511, in callMigrationHandlerWithResponse
raise PMMUtilityException('migration_handler', x)
PMMUtilityException: was finished with exit code 1
23048: 2011-10-11 12:11:55,916 INFO Outgoing packet:
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>1000</errcode>
<errmsg>pmm utility 'migration_handler' raised an exception. Error code is: 1
See pmmcli.log to find out detailed information on this</errmsg>
</response>
I've searched through the forums and can't find anything that relates to this issue. What could the problem be and does anyone have any ideas on how we can fix it?
Many thanks
Last edited: