Issue Migration Error

[Anoop]

Server operating system version

Almalinux83

Plesk version and microupdate number

18.0.44

When try to transfer all plans or packages from one plesk server to new plesk server, its throwing some errors like

Service plan 'Standard' on source server has PHP handler
that is not installed on the target server: running in unknown mode.
Another PHP handler was selected for that service template: default Plesk handler for PHP 7.3.33 running in CGI mode
To resolve the issue, it is recommended to do one of the following:
- Install and enable such PHP handler to target server.
- Ensure that PHP handler that was selected automatically is fine for migrated web sites.
- Select appropriate PHP handler in service template once mi

So how can i solve this error

 

[Bitpalast]

Please check which PHP version the source websites are using. Install that same PHP version through Plesk installer on the target server, then redo the migration.

 

[Anoop]

All checked. still am facing the same error or issue.

 

[D4NY]

It's just a warning. Use the latest PHP 7.x version and you should not face any problem. It's normal to have that massage during a migration

 

[Bitpalast]

Can you please show the list of all PHP versions installed on the source server and a list of all PHP versions installed on the target server?

 

[Anoop]

sure. attached.

 

[Bitpalast]

These are different "versions", the names don't match. It seems that you previously have installed your own PHP 7.3 and named them "alt-...". The names of these do not match the Plesk convention, hence Plesk Migrator cannot find these versions on the new server. It cannot detect that the "alt..." versions are similar or the same as the default PHP 7.3 versions that come with Plesk. It can only compare the names of the services and as the names are "wrong" on the old server, Plesk Migrator cannot match them to the new server.

You will need to update the configuration of the websites that were formerly using the "alt-..." PHP versions with the default Plesk PHP versions after migration or you need to update the websites on the source server to a standard Plesk PHP version that is named as expected.

 

[Anoop]

is it possible to change it after migration.

 

[Bitpalast]

Yes, it should be possible to do the migration. Migrator should select an other PHP version automatically, but that might not fit the requirements of a script perfectly, so it might need to be updated to the desired PHP version.

 

[Anoop]

how can install the same version of php on new server. or how to clone to new metal server

 

[Bitpalast]

https://support.plesk.com/hc/en-us/articles/115000497853--How-to-add-a-custom-PHP-version-in-Plesk-for-Linux-

Not recommended. Why not use the version that comes with Plesk?