• The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Migration from 7.5.5 to 9.2 error

F

FidelC

Guest
When I try to migrate from Plesk 7.5.5 to 9.2 I get the folowing error:

== STDOUT ====================
Error during prepare backup archive (c:\migracion\2009_10_09_22[1]/psaDump.zip)
== STDERR ====================

3916: 2009-10-09 22:16:57,875 DEBUG Backup status saved to session
3916: 2009-10-09 22:16:57,937 CRITICAL Runtime error in migration handler:
<class 'subproc.NonzeroExitException'> was finished with exit code -3
Traceback (most recent call last):
File "C:\Program Files\Parallels\Plesk\admin\share\migration-handler\migration_handler.py", line 1394, in main
data_action_response, errcode_response, error_message = actions.get(sys.argv[1][2:])(parameters)
File "C:\Program Files\Parallels\Plesk\admin\share\migration-handler\migration_handler.py", line 1294, in migration_start
return MigrationHandlerActionRunner(MigrationStartAction, None, migration_session_id).doActivity()
File "C:\Program Files\Parallels\Plesk\admin\share\migration-handler\migration_handler.py", line 88, in doActivity
result = self.processor.doActivity()
File "C:\Program Files\Parallels\Plesk\admin\share\migration-handler\migration_handler.py", line 864, in doActivity
service.backup(migration_session.getValue('agent_name'), migration_session.getValue('agent_dir'))
File "C:\Program Files\Parallels\Plesk\admin\share\migration-handler\pmm_migr_remote_service.py", line 95, in backup
res = self.backupImpl(agent_name, agent_dir)
File "C:\Program Files\Parallels\Plesk\admin\share\migration-handler\pmm_migr_remote_service_impl.py", line 100, in backupImpl
self.runCmdLine(cmd)
File "C:\Program Files\Parallels\Plesk\admin\share\migration-handler\pmm_migr_remote_service.py", line 51, in runCmdLine
self.session.runWorker(cmd)
File "C:\Program Files\Parallels\Plesk\admin\share\migration-handler\migration_handler_session.py", line 290, in runWorker
cmd.spawn()
File "C:\Program Files\Parallels\Plesk\admin\lib\python\subproc.py", line 240, in spawn
self.proc.run()
File "C:\Program Files\Parallels\Plesk\admin\lib\python\subproc.py", line 185, in run
BaseSubprocess.run(self)
File "C:\Program Files\Parallels\Plesk\admin\lib\python\subproc.py", line 169, in run
self.wait()
File "C:\Program Files\Parallels\Plesk\admin\lib\python\subproc.py", line 193, in wait
BaseSubprocess.wait(self)
File "C:\Program Files\Parallels\Plesk\admin\lib\python\subproc.py", line 179, in wait
raise NonzeroExitException(self, self.__retcode)
NonzeroExitException: was finished with exit code -3

3916: 2009-10-09 22:16:57,937 INFO Outgoing packet:
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>1001</errcode>
<errmsg>Runtime error in migration handler:
<class 'subproc.NonzeroExitException'> was finished with exit code -3
Traceback (most recent call last):
File "C:\Program Files\Parallels\Plesk\admin\share\migration-handler\migration_handler.py", line 1394, in main
data_action_response, errcode_response, error_message = actions.get(sys.argv[1][2:])(parameters)
File "C:\Program Files\Parallels\Plesk\admin\share\migration-handler\migration_handler.py", line 1294, in migration_start
return MigrationHandlerActionRunner(MigrationStartAction, None, migration_session_id).doActivity()
File "C:\Program Files\Parallels\Plesk\admin\share\migration-handler\migration_handler.py", line 88, in doActivity
result = self.processor.doActivity()
File "C:\Program Files\Parallels\Plesk\admin\share\migration-handler\migration_handler.py", line 864, in doActivity
service.backup(migration_session.getValue('agent_name'), migration_session.getValue('agent_dir'))
File "C:\Program Files\Parallels\Plesk\admin\share\migration-handler\pmm_migr_remote_service.py", line 95, in backup
res = self.backupImpl(agent_name, agent_dir)
File "C:\Program Files\Parallels\Plesk\admin\share\migration-handler\pmm_migr_remote_service_impl.py", line 100, in backupImpl
self.runCmdLine(cmd)
File "C:\Program Files\Parallels\Plesk\admin\share\migration-handler\pmm_migr_remote_service.py", line 51, in runCmdLine
self.session.runWorker(cmd)
File "C:\Program Files\Parallels\Plesk\admin\share\migration-handler\migration_handler_session.py", line 290, in runWorker
cmd.spawn()
File "C:\Program Files\Parallels\Plesk\admin\lib\python\subproc.py", line 240, in spawn
self.proc.run()
File "C:\Program Files\Parallels\Plesk\admin\lib\python\subproc.py", line 185, in run
BaseSubprocess.run(self)
File "C:\Program Files\Parallels\Plesk\admin\lib\python\subproc.py", line 169, in run
self.wait()
File "C:\Program Files\Parallels\Plesk\admin\lib\python\subproc.py", line 193, in wait
BaseSubprocess.wait(self)
File "C:\Program Files\Parallels\Plesk\admin\lib\python\subproc.py", line 179, in wait
raise NonzeroExitException(self, self.__retcode)
NonzeroExitException: was finished with exit code -3
</errmsg>
</response>

The two systems are windows2003.

Thank you.
 
Back
Top