Issue Migration from Plesk Onyx Version 17.8.11 Update #53 to Plesk Obsidian Version 18.0.56 Update #4

[k.ali]

Server operating system version

Ubuntu 22.04

Plesk version and microupdate number

18.0.56 #4

Hello, I would like to migrate domains to our new server, but I am encountering an error. The page also doesn't seem to be very up-to-date! Can I ignore the error, or is there a solution for it? Thank you in advance.

Failed to transfer WPB sites of subscription 'test123.de'
Migration tools tried to perform operation in 3 attempts: Command execution failed on the local server with non-zero exit code.
command: rsync -l --chmod=Fug=rw,Dug=rwx,o= --timeout=30 -e 'ssh -i /usr/local/psa/var/modules/panel-migrator/sessions/20220727093023/ssh-keys/id_rsa.XXX.XX.XX.XX -p 22 -o PasswordAuthentication=no -o StrictHostKeyChecking=no -o GSSAPIAuthentication=no' [email protected]:/tmp/plesk_migrator-iggr3a79cy0ju7oqep2cqe01d8jn1e0l/wpb_test123.de.zip /usr/local/psa/var/modules/panel-migrator/sessions/20220727093023/wpb_test123.de.zip
exit code: 23
stdout:
stderr: rsync: link_stat "/tmp/plesk_migrator-iggr3a79cy0ju7oqep2cqe01d8jn1e0l/wpb_test123.de.zip" failed: No such file or directory (2)
rsync error: some files/attrs were not transferred (see previous errors) (code 23) at main.c(1682) [Receiver=3.1.3]
rsync: [Receiver] write error: Broken pipe (32)

 

[k.ali]

Can't anyone help me here?

 

[Peter Debik]

I have not found a similar case we know of. Could you please open a support ticket that support staff can check it and solve it for you?

To sign-in to support please go to https://support.plesk.com

If you experience login issues, please see this KB article:
https://support.plesk.com/hc/en-us/...rt-plesk-com-and-password-reset-does-not-work

If you bought your license from a reseller, your reseller should provide support for you. If the reseller does not provide support, here is an alternative:
https://support.plesk.com/hc/en-us/articles/12388090147095-How-to-get-support-directly-from-Plesk-