Migration Manager error

[rtwg]

I get the following error when trying to use the Migration Manager:

Traceback (most recent call last):
File "/usr/local/psa/admin/share/supervisor/processor.py", line 84, in getStatus
return (None, self.realGetStatus())
File "/usr/local/psa/admin/share/supervisor/processor.py", line 254, in realGetStatus
scout_result.build(minidom.parse(self.session.sess ionDirectory
File "/usr/lib64/python2.4/site-packages/_xmlplus/dom/minidom.py", line 1915, in parse
return expatbuilder.parse(file)
File "/usr/lib64/python2.4/site-packages/_xmlplus/dom/expatbuilder.py", line 926, in parse
result = builder.parseFile(fp)
File "/usr/lib64/python2.4/site-packages/_xmlplus/dom/expatbuilder.py", line 211, in parseFile
parser.Parse("", True)
ExpatError: no element found: line 1, column 0

Can anyone help? This error has basically brought my plans to a hault!

 

[OZyryanov]

Hello!

Where do you migrate from?

Thanks.

 

[rtwg]

Another server running Plesk v8.4.0 (Linux).

 

[OZyryanov]

Please contant to our support team. It's may be problem with Python _xmlplus library (or another problem).

 

[agruetz]

Do not bother. I have had a ticket in for 48+ hours over this kinda of issue. Nothing they will not even confirm it. I have personally confirmed it on 2 - 3 servers. The only option I have found is this. Run the restore with a proper restore string and map file etc... Let it crash out and the second it crashes out re-run the same command and it normally goes thru and works. If your listening swsoft there is 2 tickets in over this issue. Oh the map file will not properly create as well for exclusive to exclusive sites. So make sure you manually edit that.

ENJOY! The **** support at swsoft lately and the new and improved higher prices!

 

[jasondon]

I get the same error.

 

[virbricky]

I have the same issue, but going from 8.3 to 8.4