• The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • Debian 11 has reached its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.81 is the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Migrator does not sync inactive user accounts

Hangover2

Regular Pleskian
Username: Hangover2

TITLE

Migrator does not sync inactive user accounts

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

Plesk Obsidian 18.0.38 Update #2 (source and target server), Debian 9.13 x86-64 (source server), Debian 10.10 x86-64 (target server)

PROBLEM DESCRIPTION

Inactive Plesk user accounts are not synced to a new Plesk server with the Plesk "Migration & Transfer Manager" tool.

STEPS TO REPRODUCE

- create an email address "[email protected]" in the source subscription including "Can be used to log in to Plesk"
- make the newly created "Application User" for the email address "[email protected]" inactive
- migrate the subscription to a new Plesk server with the Plesk "Migration & Transfer Manager" tool

ACTUAL RESULT

- the inactive "Application User" "[email protected]" is not migrated to the new Plesk server

EXPECTED RESULT

- the inactive "Application User" "[email protected]" should also be migrated to the new Plesk server

ANY ADDITIONAL INFORMATION



YOUR EXPECTATIONS FROM PLESK SERVICE TEAM

Confirm bug
 
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