Forwarded to devs Migrator imports webdirectory into /var/qmail/

[Lexz]

Username: Lexz

TITLE

Migrator imports webdirectory into /var/qmail/

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

Plesk Obsidian 18.0.33 - Centos 7 / Directadmin 1.61.5 - Centos 7

PROBLEM DESCRIPTION

Good morning,

We just found a serious problem/bug in the Plesk Migrator while migrating from Directadmin to Plesk.
The 'Domains' directory was also imported into mail directory of the user /var/qmail/%domain%/%user%/

The data is placed under the default mailbox of Directadmin (Linux user).
In the screenshot the user is 'id00xxx'.
<img src="https://i.ibb.co/bNPTWTD/8798r7f9v990.jpg" alt="8798r7f9v990" border="0">

This happens when the default mailbox is a forwarder is forwarder to the mailbox of the maindomain.

STEPS TO REPRODUCE

Migrate a Directadmin user to Plesk with multiple domains.
Where the default mailbox is forwarded to the main domain.

You can also see this in the usage statistics.
<img src="https://i.ibb.co/C7dJgqW/directadmin-2.png" alt="directadmin-2" border="0">
<img src="https://i.ibb.co/6YGxZRY/directadmin-3.jpg" alt="directadmin-3" border="0">

ACTUAL RESULT

A lot of duplicate data and wrong statistics.
Everything is migrated multiple times

EXPECTED RESULT

Migrate the domain folder only to the webdirectory.

ANY ADDITIONAL INFORMATION



YOUR EXPECTATIONS FROM PLESK SERVICE TEAM

Confirm bug

 

[IgorG]

From developer:

I request access to both source and target servers, or, at least, hosting_description.yaml and debug.log from target server

 

[Lexz]

How can we retrieve this information?
Our company doesn't allow it to give access to the servers.

It seems to happens with different Directadmin and Plesk servers.

 

[IgorG]

There is a directory /usr/local/psa/var/modules/panel_migrator/sessions/ where all migrations are stored
It is better to archive and send the whole migration session directory.

The required session directory can be obtained from the URL of the panel migrator extension when you open the mentioned migration.

 

[Lexz]

Last week we did a single website migration with the same result. I can send you the hosting_description.yaml and debug.log of this migration.
Can I upload them privately?

 

[IgorG]

Last week we did a single website migration with the same result. I can send you the hosting_description.yaml and debug.log of this migration.
Can I upload them privately?

Yes, send me a Private Message here.