• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Resolved Missing Restricted Mode Settings in Web Admin Edition?

A

Andrea Bampi

New Pleskian
Hello,
I'm configuring a new server (VPS) with Obsidian 18.0.38, immediately upgraded to .39 and a Web Admin license (it will be used just for a single website).
Just a couple of months ago I got another small server with the same type of license and just a slightly older Plesk version (18.0.35, never upgraded).
When I set up a new domain on the NEW server, I see some crucial Hosting Settings as locked/not editable, such SSL support, SEO redirection http/https, PHP version ecc. (see screenshot)
I googled many similar issues but they all seem to involve the "Restricted Mode" and seem to be quite easily resolved changing settings there.
BIG PROBLEM: I don't have the Restricted Mode Settings link under PLESK in the Tools & Settings page! And I know where it's supposed to be, since the link is perfectly working on the other server... If i try to access the Restricted Mode Settings page cut'n'pasting the same url I use on the older server, I get a "Permission denied" error on the new one.
What am I supposed to do?
I want to be free to test different PHP versions, FPM vs Apache ecc ecc... and some test domains WITHOUT ssl (hence without any autoredirection from http to https...)
thanks for any advice!

1636714656932.png
 
I found the solution after some hours spent on the Plesk Support documentation... here it is (in case anyone else incurs in the same issue):
support.plesk.com

Some functionalities are missing in Plesk admin interface

Applicable to: Plesk for Linux Plesk for Windows Symptoms Some functionalities are absent in Plesk interface (Extensions button in the left panel, Subscriptions menu, PHP Settings for a domain,...
support.plesk.com support.plesk.com

It seems that in my installation for some unknown reason the root/admin user was forced to "Restricted Access" - meaning no user had the chance to revert back to Power User permissions, since the link to the Restricted Mode Settings is obviously hidden when Access is restricted.
Using the SSH command shown in the page above disables the Restricted Access option.
NOTE: the standard command doesn't work with a Web Admin license, this is the only page containing the Web Admin alternate command.
 
You must log in or register to reply here.

Similar threads

S
Resolved Missing restricted mode setting: blacklisting domains and spam handling
Replies
2
Views
364
sysmin1
S
D
Resolved Let's Encrypt Certificate missing domain name
Replies
2
Views
313
davorg
D
K
Resolved After backup restore no web nor SSL
Replies
1
Views
335
kankamuso
K
S
Issue htaccess header missing
Replies
1
Views
848
SKDamon
S
B
Question Free version web admin se edition on Digitalocean
Replies
5
Views
872
binu_ji
B
Back
Top