Missing site in Presence Builder

[Ecomputer]

Hello.
I don´t know when nor how my site disappeared from de Presence Builder and the only option is create new site. the web is properly published and works.
Any help to"re-connect" my site with the editor?
Thanks in advance

 

[dave-ha]

Hello Ecomputer,

If you saved a snapshot of the published version you could reload it from there, see http://download1.parallels.com/WPB/Doc/12.0/en-US/online/presence-builder-user-guide/68657.htm#.

Would you like Presence Builder in future to automatically save a snapshot at the time of publication? Please vote for this suggestion: https://wpbuilder.uservoice.com/for...ons/5827410-auto-save-snapshot-at-publication

 

[Ecomputer]

Hello Ecomputer,

If you saved a snapshot of the published version you could reload it from there, see http://download1.parallels.com/WPB/Doc/12.0/en-US/online/presence-builder-user-guide/68657.htm#.

Would you like Presence Builder in future to automatically save a snapshot at the time of publication? Please vote for this suggestion: https://wpbuilder.uservoice.com/for...ons/5827410-auto-save-snapshot-at-publication

I have no choice to do what you tell me, when I enter Presence Builder only lets me choose the theme for my new site. if I create a new one it gives me the option to restore, but empty, of course.

 

[dave-ha]

Yes, the only way I know is to rebuild the site in Presence Builder. I am very sorry.

Currently, it's essential to save snapshots to allow for restores but in my experience users are generally not aware of that. The current concept leads to additional effort for customers and support staff which could be avoided if the application would auto-save snapshots at intervals - like in MS Word - and/or at latest at the time of publication.