Multiple errors ather disk quote modification

[rioinspace]

Hello everbody,

one of my customers doubled his disk quote - without having talked to me and not having the permission! Now he can't use Plesk 7.5.2 on a S.u.s.e Linux 9.1 hosted by the ISP 1&1 anymore - and I can't help him, because I get these errors by administrating his domain(s): https://myIP-Adress:8443/domains/dom_ctrl.php3?dom_id=8

<-- snip --
ERROR
Eine Ebene höherEine Ebene höher
Unable to check SiteAppPackage requires: usermng: Failed getting quota: Function not implemented System error 38: Function not implemented
0: /usr/local/psa/admin/plib/class.DomainControlForm.php:994 psaerror(string "Unable to check SiteAppPackage requires: usermng: Failed getting quota: Function not implemented System error 38: Function not implemented")
1: /usr/local/psa/admin/plib/class.DomainControlForm.php:316 domaincontrolform->_detect_site_builder(string "vrt_hst", boolean true, boolean true, string "8", string "hisdomain.de", string "[email protected]", string "0")
2: /usr/local/psa/admin/htdocs/domains/dom_ctrl.php3:140 domaincontrolform->assign(object of type bsdomain)
-- snap -->

Any idea or suggestions? Or is the only way to delete his accounts?

Thank you for your help!!!

 

[phlax]

I also had this problem.

I followed the instructions from this site here:

http://forum.webhostlist.de/show/showthread.php?t=53588&page=1

which is in german.

basically just replacing:

/usr/local/psa/admin/sbin/usermng

with the one from here

http://www.yep-media.de/usermng/usermng

did the trick.

 

[rioinspace]

Dear phlax,

you made my day! Lots of thanks! Now it works! So let's have a look for further surprising problems with plesk:

 

[PixyPumpkin]

When I replace the usermng I get the message permission denied?

 

[PixyPumpkin]

I solved the rights problem, but I keep getting the message:
Unable to assign variables for PHostingForm: Unable to get hardquota state: usermng: Unable to add user: velpprint
0: /usr/local/psa/admin/htdocs/domains/hosting/phosting_setup.php:290 psaerror(string "Unable to assign variables for PHostingForm: Unable to get hardquota state: usermng: Unable to add user: X")

 

[phlax]

Problem with usemgr

I get a similar problem - with a javascript alert saying something similar.

In order to get around it i have been restoring the 'usermgr' original link - which i obviously cant do with the domain that had the original problem.

Are you using the standard mysql binaries? ...and psa 7.5.2?

 

[PixyPumpkin]

Are you using the standard mysql binaries? ...and psa 7.5.2?

Yes, Plesk fixed it at first (I don't know how) but after a week I rebooted the system and the problem came back on different acconts, very strange problem? I submitted the question again. Lets hope they can fix it for good now

 

[phlax]

In fact i have just resolved that problem by setting the following permissions for the file:

/usr/local/psa/admin/bin/usermng

to 4110.

---s--x---

 

[PixyPumpkin]

The permissions on usrmng are already on 4110 so this is not the cause of the problem, something else is.