• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Must be suid root

M

marco114

Guest
Hello, I am getting the following error. So far, support hasn't found the issue, so I figured I'd try here..

When going to Plesk login, I get " 500 - Internal Server Error "

I am not sure exactly what must be root, but it's complaining nevertheless.

Code: 
[b]#tail -f /var/log/sw-cp-server/error_log[/b]

Must be suid root
2009-09-28 18:56:13: (mod_fastcgi.c.1000) the fastcgi-backend /usr/bin/sw-engine-cgi -c /usr/local/psa/admin/conf/php.ini -d auto_prepend_file=auth.php3 -u psaadm failed to start: 
2009-09-28 18:56:13: (mod_fastcgi.c.1004) child exited with status 1 /usr/bin/sw-engine-cgi -c /usr/local/psa/admin/conf/php.ini -d auto_prepend_file=auth.php3 -u psaadm 
2009-09-28 18:56:13: (mod_fastcgi.c.1007) if you try do run PHP as FastCGI backend make sure you use the FastCGI enabled version.
You can find out if it is the right one by executing 'php -v' and it should display '(cgi-fcgi)' in the output, NOT (cgi) NOR (cli)
For more information check http://www.lighttpd.net/documentation/fastcgi.html#preparing-php-as-a-fastcgi-program 
2009-09-28 18:56:13: (mod_fastcgi.c.1012) If this is PHP on Gentoo add fastcgi to the USE flags 
2009-09-28 18:56:13: (mod_fastcgi.c.1105) [ERROR]: spawning fcgi failed.
 
Hi,

Make sure that permissions on /usr/bin/sw-engine-cgi and /usr/local/psa/admin/bin/php are correct:

# ls -la /usr/bin/sw-engine-cgi
-rwxr-xr-x 1 root root 8287683 2009-03-13 15:02 /usr/bin/sw-engine-cgi

# ls -l /usr/local/psa/admin/bin/php
lrwxrwxrwx 1 root psaadm 37 2009-09-19 06:09 /usr/local/psa/admin/bin/php -> /usr/local/psa/bin/sw-engine-pleskrun
# ls -la /usr/local/psa/bin/sw-engine-pleskrun
-rwxr-xr-x 1 root root 16272 2009-07-14 22:13 /usr/local/psa/bin/sw-engine-pleskrun


Also check that package sw-engine is consistent:
# rpm -V sw-engine

If it reports any problems you can reinstall it using rpm -Uhv --force

Also check that psaadm is in correct group:
# grep psaadm /etc/group
psaadm:x:502:psaadm,sw-cp-server
swkey-data:x:503:psaadm
psaserv:x:504:apache,psaftp,psaadm

If you have selinux enabled, try disabling it.

If all above does not help then try executing
/usr/bin/sw-engine-cgi -c /usr/local/psa/admin/conf/php.ini -d auto_prepend_file=auth.php3 -u psaadm -e

in command prompt and send output here.
 
Hello,

Please make sure that hostname of your server is resolved correctly.
You can also check if the /etc/hosts contains definition of the localhost alias.
 
thanks all for the quick replies. I contacted support here and they reinstalled using the --force option and all is good now. I am pretty sure the permissions were messed up. The host name was setup correct.
 
thanks all for the quick replies. I contacted support here and they reinstalled using the --force option and all is good now. I am pretty sure the permissions were messed up. The host name was setup correct.
 
Hi,

I have the same error message and my plesk is giving me an Internal error 500 ..

I looked at the solution but i can not change the permission of this file:
/usr/local/psa/admin/bin/php

on my server it's both psaadm

if i change it there is nothing happening and also no error..
the code i'm using to change it is:

chown root /usr/local/psa/admin/bin/php
or
chgro root /usr/local/psa/admin/bin/php

Hope somebody can help me out with this BIG problem !!.??
 
~ # /usr/bin/sw-engine-cgi -c /usr/local/psa/admin/conf/php.ini -d auto _prepend_file=auth.php3 -u psaadm -e
PHP Notice: Undefined index: REQUEST_URI in /usr/local/psa/admin/auto_prepend/ auth.php3 on line 55
Expires: Fri, 28 May 1999 00:00:00 GMT
Last-Modified: Sat, 27 Apr 2013 19:03:38 GMT
Cache-Control: no-store, no-cache, must-revalidate
Cache-Control: post-check=0, pre-check=0
Pragma: no-cache
P3P: CP="NON COR CURa ADMa OUR NOR UNI COM NAV STA"
Content-type: text/html


<html><head>
<meta http-equiv="X-UA-Compatible" content="IE=7"/>
<title></title>
<script language="javascript" type="text/javascript" src="/javas cript/common.js?plesk_version=psa-10.1.0-1010101227.14"/></script>
<script language="javascript" type="text/javascript" src="/javas cript/prototype.js?plesk_version=psa-10.1.0-1010101227.14"></script>
<script>
var opt_no_frames = false;
var opt_integrated_mode = false;
</script>

</head><body onLoad=";top.location='/login.php3';"></body><noscr ipt>You will be redirected to the new address in 15 seconds... If you are not au tomatically taken to the new location, please enable javascript or click the hyp erlink <a href="/login.php3" target="top">/login.php3</a>.</noscript></html><!-- ________________________________________________________________________________ ________________________________________________________________________________
 
igors said:
Hi,

Make sure that permissions on /usr/bin/sw-engine-cgi and /usr/local/psa/admin/bin/php are correct:

# ls -la /usr/bin/sw-engine-cgi
-rwxr-xr-x 1 root root 8287683 2009-03-13 15:02 /usr/bin/sw-engine-cgi

# ls -l /usr/local/psa/admin/bin/php
lrwxrwxrwx 1 root psaadm 37 2009-09-19 06:09 /usr/local/psa/admin/bin/php -> /usr/local/psa/bin/sw-engine-pleskrun
# ls -la /usr/local/psa/bin/sw-engine-pleskrun
-rwxr-xr-x 1 root root 16272 2009-07-14 22:13 /usr/local/psa/bin/sw-engine-pleskrun


Also check that package sw-engine is consistent:
# rpm -V sw-engine

If it reports any problems you can reinstall it using rpm -Uhv --force

Also check that psaadm is in correct group:
# grep psaadm /etc/group
psaadm:x:502:psaadm,sw-cp-server
swkey-data:x:503:psaadm
psaserv:x:504:apache,psaftp,psaadm

If you have selinux enabled, try disabling it.

If all above does not help then try executing
/usr/bin/sw-engine-cgi -c /usr/local/psa/admin/conf/php.ini -d auto_prepend_file=auth.php3 -u psaadm -e

in command prompt and send output here.
Click to expand...

For us, this was resolved after we did a 'rpm -Uvh --force' for the 'sw-cp-server' package. Just in case someone runs into this again and the above instructions turn out to not be sufficient :)
 
You must log in or register to reply here.

Similar threads

R
Resolved PHP FPM stuck on OS vendor version
Replies
8
Views
4K
RDrake
R
Q
Resolved problem with ram server
Replies
8
Views
2K
Qusay
Q
carini
Issue crontab does not end
Replies
0
Views
984
carini
carini
A
Resolved Can't remove php handler from list - the PHP handler "plesk-php56-fastcgi" is not found
Replies
7
Views
3K
tfrank7
T
Ming
Issue Passenger issue - boost::thread_resource_error: Resource temporarily unavailable
Replies
12
Views
4K
Ming
Ming
Back
Top